Forum Discussion
Cancelación
I bought my Apple 11 on 9/21/21. I left SF on 8/21/22 and I find that I can't use the phone to make local calls and I am retired with limited income and I can use the $60.42 more than the phone for ...
grniagl wrote:CUSTOMERS BEWARE!! I cancelled my T-Mobile plan on 4/16/23 and my billing cycle ended on 04/14/2023. I received a bill that I am being charged for the ENTIRE BILLING CYCLE! No pro-ration as I was JUST informed that they don't do that! I paid my account in advance when I started this plan but, they wont honor someone cancelling during a billing cycle. I already spoke to customer service and the rep SAID she spoke to the supervisor as I requested, and cant pro-rate the bill! So instead of being billed for ONE day, I'm being billed for an entire month! People are struggling in todays society and this is UNETHICAL!! I will never recommend services to T-MOBILE and I will make sure I blast reviews all over social media on how they do customers. Absolutely INSANE!
All other carriers do this also. Better read the terms and conditions of the carrier you made the switch to.
