Forum Discussion
Cancelación
I bought my Apple 11 on 9/21/21. I left SF on 8/21/22 and I find that I can't use the phone to make local calls and I am retired with limited income and I can use the $60.42 more than the phone for ...
Back in July 2023 I requested a trial phone for 14 day free trial from T-mobile. They added a dummy ph no to it and I kept it for only 7 days and returned it. In the store (they) canceled dummy service and borrowed ph. Fast forward Nov 6th 2023, I get a call from T-mobile on my reg cell no which I had transferred over to T-mobile after I used dummy line, saying that I owed a balance on ph line for dummy that was canceled in July!! They are just letting me know 4 months later on a line that was cancelled?? At first I actually thought it was a scam call. they continued to call me 2 more times then sent me a letter finally giving me a account number for this dummy line back in July, saying they are turning it over to a collection agency. I go to local T-mobile store to confirm my identity, then they tell me theres nothing I can do because I cant remember my pin no for a dummy ph line I cancelled in July! This company are plain thieves! Im so sorry I brought 3 family ph lines over from ATT!! Stay far away from these thieves!
