Forum Discussion
Tmobile problems on my return of phone
I have been with Nextel since 1997, then it changed to Dprint and now Tmobile. So 23 years they have had my business account. I sent one of my business phones that was in warranty by UPS to Tmobil...
I am having the very same problem with T-Mobile-
I returned a phone on January 8th and was delivered and received at the Docks for T-Mobile on January 12th.
To date, T-Mobile is saying that they have not received the phone and wants me to PAY $1255.75 so much so that they keep suspending my account. I do not ow my monthly bill -
Who should I contact to have it taken care of?
I have spoken to UPS who has provided proof of delivery and ask that T-Mobile call them but T-Mobile wouldn’t.
