Forum Discussion
Bait and switch - misinformation from phone agent
When I signed up five new lines with T-Mobile, I was told by Deaven, the phone agent, that he could give me $400 off a new iphone "now" or if I go into a T-Mobile store that would give me $800 off. I...
Bait & Switch indeed! I am so disgusted with T-Mobile. They use to be a great company, but now they are crooks! I was told We could upgrade our phones on a special promotion. After I received the phones, and made about a dozen calls to see why I was being charged, they told me the agent made a mistake when offering the promotion and that I had to pay for the phones. They also told me that my phone that I turned in was broken, which was not true. They sent me a pic of a phone with a broken screen protector on it. They are pathetic liars! I will be contacting my attorney to deal with them.
