Deceptive practices

Like many other people who have posted here, I thought I had a price guarantee from T-Mobile. Turns out that there may have been some fine print. Apparently if you hit the link for their FAQs it said if they ever do raise your price and you decide to leave within 60 days, they’ll pay your last line charges (bye bye, have a good life). I also called and was told this was because of inflation. Well, T-Mobile has actually made some changes to my plan over the last couple of years to help offset any increase expenses. For example, I had to have them take my payment directly from my bank account instead of charging my credit card in order to keep the five dollar discount. And then the first time that Netflix increased their prices I had to give up my ad free Netflix and go to their lowest plan which included ads in order not to increase my cost. So in reality we’ve already experienced price increases from T-Mobile on this no increase plan. And then T-Mobile had the audacity to send me a text a couple of months ago when Netflix raised their price again telling me that they “had my back” and would not increase my price at that time. To add insult to injury last year the CEO made $37 million. This is up from $22 million I believe the year before. So this guy is squeezing us for five dollars more a month to help maintain his bloated compensation. Definitely not the reputable company I thought they were.