HONESTLY, T-MOBILE?

T-Mobile did NOT keep its word regarding my plan. I switched from Verizon to T-Mobile's 55+ Plan IN 2018 which GUARANTEED that the rate would NEVER increase while I had this plan. T-Mobile broke the agreement by raising my monthly fee by $10. I am thoroughly disgusted by T-Mobile's action which shows the company's untrustworthiness and betrayal towards its customers many of whom have this same plan and also have complained to T-Mobile. T-Mobile only needs to check its Community site to see the reactions of many of these dissatisfied customers. Shame on T-Mobile. Shame on those T-Mobile individuals who decided to betray their customers.

In addition, T-Mobile removed any reference to this price guarantee from the original 55+ Plan that I signed for.