Forum Discussion
Increase in Price for 55+ ($50/mo for 1 line)
Got a text message stating $5 increase/mo. Called rep. Was told "due to inflation..." I asked why because when I was told when I signed up in 10/2018 it was for life. "Sorry about that. See our terms and conditions on the website." I said I wanted the terms and conditions from 2018. I asked for a copy of my contract that I signed. "We don't have access to that." (What??) I have filed a complaint with the FCC also. This is infuriating.
Yes, $5 more a month per line does not make an impact in my situation but maybe it does for others. It is the principle and legality of the thing. PLUS the 55+ plan is STILL be offered for $30 per line per month on the website.
Explain your reasoning please T-Mobile.
Incidentally, complaint filed with FCC along with all the other posters.
kroert848 wrote:
My husband and I are in the same boat as you and are NOT accepting of T-Mobile's explanation. We signed up in 2017 for a FLAT monthly charge of $60 GUARANTEED NEVER TO INCREASE and now they are saying differently!!!
I cannot believe that with this many people contacting the FCC with all the same claims and nothing is being done for them to honor this plan! I just got the response in the mail regarding my Fcc complaint and TMobile will do nothing! Maybe the local news station next! This is infuriating! Openly screwing all the 55+ people who moved to TMobile because of the promise of never going up!
