Forum Discussion
Promo Code says expired but I just received it today
I received confirmation that I could order the Amazon Echo Show and to use the provided promotion code. I went to the link, but and pasted the promo code but Amazon says "this code has expired" I just got it! Suggestions?
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
I got the exact same dialogue on the first call… Go through Amazon… who then sent me back to t-mobile. I finally got to someone in t-mobile who said they would escalate the case. I mentioned this chat post also with 3 other users having the issue.
Just got this from support.
Same issue got my redeem email less than 2 hours ago, says code expired on Amazon, called TMobile suppose to call me back tomorrow. I also decided to use the chat and was told Amazon creates the codes and I have to call them. Finally talk to a human at Amazon and was told TMobile creates the codes not them. Now calling TMobile back, what a bunch of inept morons at TMobile handling this promotion!
Same issue here - keeping an eye on this thread for updates
Yep, same here. Received code today, expired per Amazon link.
Now my 3rd call back today, since my 2nd call after waiting 30 minutes to talk to someone, tell her the issue and she puts me on hold...then another 30 minutes later they disconnect the call! Now my wait time says another 30 minutes...I think there are lots of us calling about this issue today so wait times are stupid long, hopefully they finally see it's THEIR issue that they need to fix for all of us and give us what we were offered. Not opposed to Class Action against TMobile for deceptive advertising...
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
CarlyleTR wrote:
Yep, same here. Received code today, expired per Amazon link.
I honestly have NEVER had this problem in the past. Promo codes always worked for me. I am surprised this happened and will be even more surprised if the right person won't fix it. I'm waiting for a response on Twitter now but will post publicly if I don't get a response soon.
Same here! Just got the email and promo code today 10/4/22 and it says that it is expired. What's the deal T-Mobile?!
Same here, I've clicked the link after a few seconds of reception, got the same message "this code has expired" ... I've tried "T-Mobile Tuesday app", no luck ... T-Mobile folks any suggestion?!
