Forum Discussion
Promo Code says expired but I just received it today
- Hace 3 años
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
Received the email at 3:42pm yesterday and tried to redeem at 3:50pm yesterday and stated expired code.
Called T-Mobile was on phone with rep for 30min and then was told to call Amazon.
Called Amazon and was told it was T-Mobile issuing the codes.
Called T-Mobile and was put on hold for over 15min for them to come back and say they will call me back in 1 hour with a brand new code.
No call came.
Today called and the rep did not even seem to know about this promotion at all.
Called again and was transferred to the home internet rep.
That rep then stated they have over 17,000 users with expired codes and that on Oct 7th a new code will be sent out. This to me seems fishy as it's almost like they are trying to get past the promotion validity date to avoid having to give out the shows.
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