False Advertising

Worst carrier that exists in US. They do false advertising that the kids watch is separate and works without having the tmobile wireless service but once you factory reset the watch there is no way you can activate it. Neither the store nor customer service can do anything about it and the watch is just useless and I have to pay for it still. The customer support person asked me to factory reset it and now they are saying they cannot do anything about it. I made the worst decision to get the watch and I would suggest everyone not to get it at all as the location does not refresh on time so there is no point on getting it for the kids. Do not go by their advertising as it is completely false. Never ever want to be associated with tmobile at all nor would refer anyone to get it.