Forum Discussion
Kids syncup won't turn on
Suddenly, my son's Kids syncup won't turn on despite charging for hours watch is a 3 months old. I cleaned the charging pins and tried a different charging cable, but it didn't work. Can you exchange...
Another thing you could try is press and hold the power button for 15-20 seconds. If that watch resets then you should be good, if not please exchange. To exchange please call T-Mobile CARE or at a retail store.
