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magenta4L
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Re: Unable to create profile on Syncup kids app using iphone
When I tried to follow the steps, I encountered no issue. I'm not fully sure of this, but by calling them the next day, they were able to see that the line was active and the phone imei was detected in their system. The support technician used that info somehow and I tried the steps and it worked.14Visto1like0ComentariosRe: Unable to create profile on Syncup kids app using iphone
Tech support was not very helpful. They had me restart my watch several times. I installed and uninstalled the app several times. I even added the app to an iPad to try to login and the issue persisted. The nice gentlemen on the phone mentioned that there might be an issue going on with all syncup servers…..kids, drive, etc and he will create ticket with the engineering departmentand call back tomorrow.10Visto1like0ComentariosUnable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Please try again." I tried at least 10 times. Has anyone encountered this issue?Solved1.7KViews2likes16Comentarios