SyncUp Kids
81 TopicsSyncup watch app all items core api failing error on opening page, then crashes
When I click to open the syncup app for the watch, I get a little pop up on the opening screen right before it crashes that says:all items core api failing. Started yesterday and still! Can't track without this app. Tried clearing data, cache, uninstalling app, reinstalling app, and no luck. What is going on? I'm seeing several others also complained yesterday of the same issue. Can tmobile provide an update, especially considering this is a feature for children's safety monitoring? I've had inconsistent reliability with tracking since getting this thing 12 months ago and locked down for another year with it. This wasn't what I agreed to as far as service and reliability. I hope tmobile will cancel it and set me free of this.Solved1.8KViews9likes28ComentariosSynch-up airplane mode not helpful!!
I use this watch to be able to track my son's location when he's outside playing, on school field trips, etc. Airplane mode was just enabled on his watch. THISIS NOT A HELPFUL TRACKING DEVICE IF I CANNOT DISABLE AIRPLANE MODE FROM MYAPP. God forbid something bad happened and a person took his watch and put it on airplane mode, I can no longer contact him, or him contact me, or even track his location. I feel that Airplane Modeshould besomething that isa.) controlled by the app, or b.) removed from the watch completely. The sole purpose of this thing for me is tracking. Suggestions???628Visto0likes2ComentariosUnable to add husband as Guardian on T-Life app for syncUP KIDS watch
My Wife sends me an invite via the T-Life app. Iclickon the invite and it goes to the home page. When Iclickon connect it goes through creating a childs profile which I do, but then it wants me topair the watch, which has already been done on my wifes account (admin) so we can't get any further. What am I missing here?193Visto2likes2ComentariosCan't Change Administrator Photo in T-Life
Hi, I'm setting up a syncup watch for my child and put in my contact info in the t-life app as the administrator. I want to change my profile photo, but every time I try I get "Something went wrong. Please try again." error message. I'm doing this in the manage watch contacts setting. Is there somewhere else I can do this or a different setting? I also get the same error message if I only try to change avatars. I tried deleting the watch, deleting the app and reinstalling, but the same original avatar showed up and I can't change it.409Visto1like5ComentariosSync up contacts in t-life?
Once again, we get a message from the legacy Sync Up app that it will be retired (today actually) and that we should administer the watch through t-life. However, one of the essential functions is to manage the contact list of people that can call/text the watch wearer. How the heck do I manage the sync up watch contact list inside of t-life? How do I add/remove contacts.281Visto0likes3ComentariosT-Life App Crashes with java.lang.StringIndexOutOfBoundsException when inputing phone number for SyncUp Kids contact
On a Note 9 and the T-Life app crashes when I try to change the phone number of a contact for the SYncUp Watch. If you type in too many numbers, it crashes with the below stack trace. Also, the number isn't rendered correctly…It's not showing the full phone number 10-29 21:56:58.130 10335 17166 17166 D InputTransport: Input channel destroyed: '5da2fd8', fd=235 10-29 21:56:58.132 10335 17166 17166 D AndroidRuntime: Shutting down VM 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: FATAL EXCEPTION: main 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: Process: com.tmobile.tuesdays, PID: 17166 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: java.lang.StringIndexOutOfBoundsException: length=12; index=12 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at java.lang.String.charAt(Native Method) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at com.telekom.tworld.feature.connectinterface.util.PhoneOffsetMapper.b(Unknown Source:10) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.text.ValidatingOffsetMapping.b(Unknown Source:2) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.text.TextFieldScrollKt.a(Unknown Source:4) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.text.HorizontalScrollLayoutModifier$measure$1.invoke(SourceFile:11) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.text.HorizontalScrollLayoutModifier$measure$1.invoke(SourceFile:1) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.MeasureScope$layout$1.j(Unknown Source:34) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.I0(Unknown Source:41) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.Placeable$PlacementScope.h(Unknown Source:38) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.Placeable$PlacementScope.i(Unknown Source:10) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier$measure$1.invoke(SourceFile:4) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier$measure$1.invoke(SourceFile:1) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.MeasureScope$layout$1.j(Unknown Source:34) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.I0(Unknown Source:41) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.Placeable$PlacementScope.e(Unknown Source:94) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.SizeNode$measure$1.invoke(SourceFile:3) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.SizeNode$measure$1.invoke(SourceFile:1) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.MeasureScope$layout$1.j(Unknown Source:34) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.I0(Unknown Source:41) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.Placeable$PlacementScope.e(Unknown Source:94) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.SizeNode$measure$1.invoke(SourceFile:3) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.SizeNode$measure$1.invoke(SourceFile:1) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.MeasureScope$layout$1.j(Unknown Source:34) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.I0(Unknown Source:41) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.layout.Placeable$PlacementScope.d(Unknown Source:30) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate$placeOuterCoordinator$1.invoke(SourceFile:3) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate$placeOuterCoordinator$1.invoke(SourceFile:1) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.Snapshot$Companion.b(Unknown Source:63) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.a(Unknown Source:66) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.SnapshotStateObserver.e(Unknown Source:75) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.OwnerSnapshotObserver.b(Unknown Source:12) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.e1(Unknown Source:98) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNode.V(Unknown Source:30) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.j(Unknown Source:230) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.d(Unknown Source:105) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.d(Unknown Source:120) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.platform.AndroidComposeView.n(Unknown Source:7) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.f1(Unknown Source:47) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.m0(Unknown Source:123) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.BoxKt$boxMeasurePolicy$1.measure-3p2s80s(Unknown Source:91) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.InnerNodeCoordinator.m0(Unknown Source:46) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.UnspecifiedConstraintsNode.h(Unknown Source:91) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.m0(Unknown Source:57) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.PaddingNode.h(Unknown Source:37) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.m0(Unknown Source:57) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.FillNode.h(Unknown Source:103) 10-29 21:56:58.134 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.m0(Unknown Source:57) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.foundation.layout.FillNode.h(Unknown Source:103) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutModifierNodeCoordinator.m0(Unknown Source:57) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasure$2.invoke(SourceFile:2) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasure$2.invoke(SourceFile:1) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.Snapshot$Companion.b(Unknown Source:63) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.a(Unknown Source:66) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.runtime.snapshots.SnapshotStateObserver.e(Unknown Source:75) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.OwnerSnapshotObserver.b(Unknown Source:12) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.f1(Unknown Source:109) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.c(Unknown Source:57) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.j(Unknown Source:132) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.node.MeasureAndLayoutDelegate.f(Unknown Source:99) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.platform.AndroidComposeView.a(Unknown Source:53) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at androidx.compose.ui.platform.AndroidComposeView.dispatchDraw(Unknown Source:19) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.draw(View.java:23190) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22062) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:5214) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:5186) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.View.updateDisplayListIfDirty(View.java:22017) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ThreadedRenderer.updateViewTreeDisplayList(ThreadedRenderer.java:588) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ThreadedRenderer.updateRootDisplayList(ThreadedRenderer.java:594) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ThreadedRenderer.draw(ThreadedRenderer.java:667) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewRootImpl.draw(ViewRootImpl.java:4293) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewRootImpl.performDraw(ViewRootImpl.java:4077) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:3345) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2222) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:9123) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.Choreographer$CallbackRecord.run(Choreographer.java:999) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.Choreographer.doCallbacks(Choreographer.java:797) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.Choreographer.doFrame(Choreographer.java:732) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:984) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:883) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:100) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.os.Looper.loop(Looper.java:237) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:8167) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:496) 10-29 21:56:58.135 10335 17166 17166 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1100)36Visto0likes0ComentariosHow do I replace the factory-installed, user replaceable screen protector on my SyncUP watch?
My son cracked the screen on his watch. The watch information says it has a factory installed, user replaceable screen protector built in. How do I remove and replace this screen protector?179Visto0likes1ComentarioSynchUp Watch not charging
My child's watch charges perfectly fine some nights, other nights it dies while on the charger all night. Wake up and battery is at 5% or something ridiculous. Super annoying. Defeats the whole purpose of having it when it is unusable. If you reset the watch while leaving it on the charging cradle it will begin to charge just fine after the reset. Just a quirk that really stinks when you don't catch it. Anybody else experience this intermittent charging issue. It seems to be pretty regular lately.4KViews3likes13Comentarios