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Oranges24
Newbie Caller
8 months ago

SyncUP Kids Step Count

Hi. My SyncUP Kids watch has stopped counting steps. I've rebooted it and checked the firmware (it's the same as another watch that is working). Is there anything I can do to fix this? TIA

syncup
SyncUp Kids
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Hi. My SyncUP Kids watch has stopped counting steps. I've rebooted it and checked the firmware (it's the same as another watch that is working). Is there anything I can do to fix this? TIA

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Hi. My SyncUP Kids watch has stopped counting steps. I've rebooted it and checked the firmware (it's the same as another watch that is working). Is there anything I can do to fix this? TIA

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Ours is doing exactly the same thing. It's making my daughter nuts because she loves challenging people to who had the most steps. 

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Our kids watch is doing the same thing and it is almost brand new. I would love to know how to get it functional.

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