SyncUP Kids changed to T-Life and now all I get with the new app is an error
I understand SyncUp Kids is no more. I installed the T-Life app on my phone as directed. I'm logged in and have the correct phone number showing up on my screen, but when I go to click next I am seeing "something went wrong. Please try again." I really NEED to see where my child is. This is because of a bus drop off in the afternoon and ensuring I am there on time for her sometimes early bus. That is the whole reason I bought the SyncUP watch. What needs to be done to resolve this constant error?
Unable to add husband as Guardian on T-Life app for syncUP KIDS watch
My Wife sends me an invite via the T-Life app. Iclickon the invite and it goes to the home page. When Iclickon connect it goes through creating a childs profile which I do, but then it wants me topair the watch, which has already been done on my wifes account (admin) so we can't get any further. What am I missing here?
SyncUp Battery Life?
I bought the SyncUp tracker to use in my daughter's backpack for school. How long should the battery last before having to charge it? Per the Website the battery is supposed to last up to 7 days but this one the battery is drained half way by the time she gets home from school and so I have to charge it everyday. Is this normal or does it need to be replaced?
Sync Up 2 Watch Microphone Issues
We recently upgraded to the Sync Up 2 watch. Setting it up was a pain. If you upgrade from a previous watch, fully delete the previous watch from your sync up app BEFORE turning on the new watch. If not you may get a "weak signal' warning on the watch. Anyhow, the microphone on this watch randomly turns off. The only way to make the microphone work again is either to reboot the watch (turn off/turn on) or to factory reset the watch. Anyone else with this problem? Other solutions?
Anyone else with wrong notification names?
Anytime myself or one of the other 3 leave our home boundary or return within the boundary it always gives the wrong name in the notifications but will have the correct profile picture Been going on for a couple weeks now and do not know how to fix it if there is one or if Tmobile has to do something on there endCan someone help with the API error on SyncUp for KidsApp
GM, I am following this issue with other users. I understand that the TMobile Life app allowstracking to continue. However, there are some things that I have lost control of. For instance, I can not add contact through the T Mobile Life app specifically for my child's phone. What need to be done? Does anyone have a work around for this function? (i.e. updating SOS contacts).