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Kat058
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Joined 3 years ago
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Re: SyncUP GPS not working
I have the Syncup tracker for my 8 yr old granddaughter's backpack and having the same issue. Today it showed her bus was still around 7 blocks away when her bus had actually already dropped her off around the corner from my house! I'm going to look into getting something else because this one just isn't reliable and lags too much when updating her location.10Visto0likes0ComentariosRe: SyncUP worked and then went offline
DO NOT BUY A SYNC UP!!!!!!! This sync up tracker is nothing but garbage! I got this to track my granddaughter's bus so I'll know when to pick her up since it's never on time. I noticed that by the time she got home the battery was half drained and I was having to charge it everyday. My understanding was the battery should last up to 7 days. So I called Tmobile and at first they said it was past the 14 day warranty but that they would send me a new one anyway. A week went by and no tracker. Checked my email and never got a confirmation and nothing showing on my account so I called again. Turns out they never sent a replacement out and was giving me the same old runaround about the warranty and I would have to pay $20. After going round and round with them they finally said they would replace it BUT FIRST I had to take it to a Tmobile repair store and have a technician check it out and fill out the claim form….WTF?!!!! I don't have a repair nearby and by this time I was just so pissed I said forget it I'll just keep this one and deal with charging it everyday. WELL..today while tracking my granddaughter's bus the tracker wasn't updating. I knew the buses were going to be behind schedule today but after 30 min it still kept telling me she was still at school! I called the school and nope the bus had left over 15 min ago!!!! When she got home I checked the tracker on the app and it said Offline and No Internet Connection. Grrrrrr!!!!! So I figured maybe it needs to be charged so after charging I tried again and it was still telling me offline. So then I rebooted my phone thinking that would help but again showing offline! I am so pissed because I had to add another line for this POS!!!!!! I should of known better and went with something else!5Visto2likes0ComentariosSyncUp Battery Life?
I bought the SyncUp tracker to use in my daughter's backpack for school. How long should the battery last before having to charge it? Per the Website the battery is supposed to last up to 7 days but this one the battery is drained half way by the time she gets home from school and so I have to charge it everyday. Is this normal or does it need to be replaced?2.4KViews3likes4Comentarios