Forum Discussion
Unable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Vuelve a intentarlo". I tried at ...
Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She's using her watch.
Might have been a server issue. Hope things work for y'all too.
When I tried to follow the steps, I encountered no issue. I'm not fully sure of this, but by calling them the next day, they were able to see that the line was active and the phone imei was detected in their system. The support technician used that info somehow and I tried the steps and it worked.
