Forum Discussion
Error "Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde".
Hola,
I used prepaid account about 7 months and switched to postpaid one week ago. I spoke with 5-7 different t-mobile representative/technicians (spend about 3 hours total) and no one can't help or say when I can use my account. I see "Lo sentimos. Parece que se nos cruzaron los cables. Intenta nuevamente más tarde." error message when I am trying to login in. I can't use my Netflix as well without access to my profile.
Here’s what we have for a workaround on this issue:
- Make sure you’re not going to a like you bookmarked or saved.
- Clear your cache/cookies in the browser you’re using.
- Use the respective links for Prepaid or Postpaid and click the MyT-Mobile on the top right hand corner to log into your account
- Prepaid- https://prepaid.t-mobile.com/home
- Postpaid- : http://my.t-mobile.com/
This suddenly starting happening to me too.
Yup. Not a very good service. Test.
Edit: you can sign into your acc by trying to comment on your mobile here. But you'll get stuck at checkout Cart when trying to pay. :(
ETA on the fix?
Same problem here.
sgieng wrote:
This seemed to have worked for me...
I tried logging in normally (many multiple times) by going to t-mobile.com and got the ‘uh oh’ message.
Found this discussion to look for answers. Found no answers, so tried to add to the discussion by clicking in the reply text box.
That opened up a new page where I was asked my security questions.
Once answered I was able to get into my account.
Hope that helps somebody.
LOL this actually works.
This seemed to have worked for me...
I tried logging in normally (many multiple times) by going to t-mobile.com and got the ‘uh oh’ message.
Found this discussion to look for answers. Found no answers, so tried to add to the discussion by clicking in the reply text box.
That opened up a new page where I was asked my security questions.
Once answered I was able to get into my account.
Hope that helps somebody.
try to open the email you received from T-mobile and click the link in the email. This will lead to T-mobile site where you should be able to log in.
Me too. Really frustrating.
Same problem here. It’s frustrating..
