Forum Discussion
Line Usage Details
Hello There ! I am writing to express my extreme disappointment regarding my ongoing issue with accessing my call logs from August 15th to September 15th. This was informed to customer service on 11/05/2024, Despite multiple tickets being opened and assurances from various customer support representatives, this issue remains unresolved.
As I was informed by a customer support representative, line usage details can typically be accessed for the past 90 days. However, I have been unable to retrieve the specific call logs I require. Please suggest How to get this resolved.
Thank you for your time and attention.
You should be able to download your bill for that period of time from within your my.t-mobile.com account. If not, try reaching out to the T-Force Team by sending T-Mobile a DM on either Facebook or Twitter/X to see if they can provide them to you.
Gracias por tu respuesta. Unfortunately, the T-Force team has also been unable to resolve the issue of accessing my call logs.
It is incredibly frustrating that such a seemingly simple task has proven to be so complex and time-consuming.
