Forum Discussion
Problem linking phone number to My T-Mobile.
I've tried signing in to my t-mobile prepaid website to check my data, or pay bills, or to change plans. But everytime I sign in I get this message, I've called t-mobile 2 times, the first time t...
I am so sorry to hear that you are having issues getting into your account after it was working just fine! Unfortunately we are limited to what we can access account wise here on a public community forum 😥 If you have a Facebook or Twitter account, I would recommend that you use the links in my signature to message our T-Force team so that they can check to see why your account seems to be stuck in some sort of limbo.
Any solution to this issue. Experiencing the same issue as others for the last several weeks. Phone support with escalation did not solve the issue. Twitter team never responded. Have upcoming bill that cannot be paid without being able to log into the account. 8 years with T-Mobile and beginning to feel the frustration. May have to move to another provider as wasting my time is NOT what I signed up for when I chose T-Mobile.
