Forum Discussion
Access Denied from Home Internet, works from phone
I’m trying to access a particular website, www.myebanking.net and I can access it from the phone network on T-Mobile, but it is being blocked if I use the T-Mobile Home Internet router (the new rectangular one; I don’t have the old cylindrical one).
If I try to access from computer or phone hooked up through the T-Mobile Home Internet router I am getting:
Acceso denegado
No tienes permiso para acceder a "http://www.myebanking.net/" en este servidor.
N° de referencia: 18.16891ab8.1668454821.9ab4a130
Interestingly, the error message is wrong because it is automatically inserting http:// in front of the address, even though I’m accessing the https version of the site.
Again, this occurs from multiple devices on multiple operating systems if accessed through the home internet service, but works totally fine from a T-Mobile phone in the same room if connecting directly to the net without going through the home internet router.
The home internet router, of course, has absolutely no settings that can be altered, so there isn’t anything I can tweak there to figure things out.
Did you ever get a response from T-mobile or resolve this in any way by yourself? I'm getting the same message, from a different bank, and yeah, the only workarounds are to turn off wifi on my phone and use the bank's web app or to go to a friend's house, where they have Verizon internet. Getting very frustrated by T-mobile's lack of service.
Apparently it fixed itself. I know that isn't helpful, but its been working and I hadn't thought about this again. ¡Buena suerte!
