Home Internet - Open ports for external access

I know this is a few months old but I just sent this info to a rep who had to research this and told me it was not possible with the publicly provided gateway. Instead we are told the specific one that is needed for this functionality is the model # FTX3100

CollinGraham wrote:

ACTUAL FIX —— READ THIS

 

I spoke with so many representatives trying to fix this issue. Finally, I just asked a rep if they could open my ports on their end and explained I needed an Open NAT type….. after 10 minutes or so, they asked me to reset my gateway and check my NAT type and wouldn't ya know, OPEN!!

 

I had to come back here and hopefully help someone else out! Don't let anyone tell you it can't be done because they did it for me lol. 

Called them up, said you need a business account to do it, tried with 2 different representatives.

ACTUAL FIX —— READ THIS

I spoke with so many representatives trying to fix this issue. Finally, I just asked a rep if they could open my ports on their end and explained I needed an Open NAT type….. after 10 minutes or so, they asked me to reset my gateway and check my NAT type and wouldn't ya know, OPEN!!

I had to come back here and hopefully help someone else out! Don't let anyone tell you it can't be done because they did it for me lol. 

holy crap this still isn’t resolved?! i’m a original pilot user and before they pushed home internet to the public we could port forward and such than they released updates that had locked out the web interface and ability to port forward their devices have the ability they just choose to disable them via software this was for their nokia 5g units first and second gens their original lte system for this included managing of the ports as well. i’ve talked to them a lot as well they will tell me they are planning on releasing a update to reallow all of this but that has been about a year or two now and we are still locked out they do not care if it’s needed for work or not and will tell you to wait or switch providers i have recorded about 8 times they’ve suggested i switch providers because they refuse to resolve their issues or provide basic functionality of their devices. 

UnrealNet wrote:

Just chiming in here for those in the future. 
I was about to just drop TMHI but I got in.

I was able to get this working in like 2 seconds. All I did was enable Meshnet in my Nordvpn app on my main host pc and whatever other device I wanted to connect to it. I already had nord so it was a no brainer.
 

Granted yes you need nord vpn to make it work but it literally takes a few minutes tops and youre in hassle free. Didnt even need to do port forwarding.

 

For me specifically it was a pc hosting sunshine streaming service so I could use moonlight from my nvidia shield for gaming. Worked like a charm. Even using my shield from states and thousands of miles away, all good

 

Id imagine more issues hosting actual game servers on this, like rust palworld ark etc though. Cant say yet.

Nice to hear that you got YOUR VPN to work but that does not solve the initial question or the reason everyone else is asking about.  Your VPN is setup offsite and requires you to initiate the connection in order to open the port on the firewall.  What I need and it appears a lot of other people in this thread is the ability to open ports on the firewall that is built into the modem so that a connection can be initiated from outside your network using specific ports.

Just chiming in here for those in the future. 
I was about to just drop TMHI but I got in.

I was able to get this working in like 2 seconds. All I did was enable Meshnet in my Nordvpn app on my main host pc and whatever other device I wanted to connect to it. I already had nord so it was a no brainer.
 

Granted yes you need nord vpn to make it work but it literally takes a few minutes tops and youre in hassle free. Didnt even need to do port forwarding.

For me specifically it was a pc hosting sunshine streaming service so I could use moonlight from my nvidia shield for gaming. Worked like a charm. Even using my shield from states and thousands of miles away, all good

Id imagine more issues hosting actual game servers on this, like rust palworld ark etc though. Cant say yet.

fields81 wrote:

find it interesting that this is marked as solved when clearly it is not!  we are just signed up for t-mobile home internet (had COX) but now find that there is one MAJOR flaw in that we can no longer remotely access our IP cameras or home automation via port forwarding as we have been for years.  Glad we haven't canceled COX yet as we may have dump t-mobile if there isn't a way to get this working!

Heres the solution. SSH Tunneling. You can use SSH in combination with a VPS to forward your internal network port to the VPS and then you can use the VPS' IP address to access your network. You have to set it up on a per port basis though. You can only have 1 port forwarded per ssh connection so you will have to use multiple ssh connections to the same VPS. I recommend using autossh to automatically keep the connection running should your network or VPS have a hiccup and temporarily lose connection. This docker container should be able to help https://github.com/jnovack/autossh

find it interesting that this is marked as solved when clearly it is not!  we are just signed up for t-mobile home internet (had COX) but now find that there is one MAJOR flaw in that we can no longer remotely access our IP cameras or home automation via port forwarding as we have been for years.  Glad we haven't canceled COX yet as we may have dump t-mobile if there isn't a way to get this working!

Epic wrote:

KenKK wrote:

I was told, but have not confirmed Verizon allows the ability to open ports on your home router.

Connect an ethernet cable to their 5G equivalent device and from there you can open ports

on your router for any devices you might own that require port forwarding.  Their 5G unit will

pass it on…    

K

This is true

Thanks for confirming this..   This is the only thing that might hold me off on their 5G internet.

I have multiple IP cameras as well as other devices that require a port to be opened on my

router.   All my IP cameras do not go through a 3rd part for routing they all go directly

to my home ASUS router.   I also have a Synology DiskStation server that requires a open port

for access.

Ken

KenKK wrote:

I was told, but have not confirmed Verizon allows the ability to open ports on your home router.

Connect an ethernet cable to their 5G equivalent device and from there you can open ports

on your router for any devices you might own that require port forwarding.  Their 5G unit will

pass it on…    

K

This is true