Forum Discussion
Anyone else wake up to a Red Battery Light on their LTE Home Internet Gateway this morning 11/21/21?
Woke up to a Red Battery Light on my 4G Home Internet Gateway. It has worked fine for almost a year now. I understand there was a software update last night and can't help but thing they are related....
TimothyH wrote:Ok I talked to tech support and they are updating the firmware on the modems and when they do that they will disable the battery. She stated that once the firmware is updated it will in able the battery again
Thanks for that. I'm hoping it happens soon. There's really no excuse for a rollout error like this! I spent my career writing software, you just don't let this sort of thing happen! Period!
