Forum Discussion
Anyone else wake up to a Red Battery Light on their LTE Home Internet Gateway this morning 11/21/21?
Woke up to a Red Battery Light on my 4G Home Internet Gateway. It has worked fine for almost a year now. I understand there was a software update last night and can't help but thing they are related....
kennyc wrote:…..I checked on 5G availability over the last few days and my address is now on the available list….so….I ordered the 5G gateway and will remove/return the LTE gateway once the 5G arrives and proves to work well/better….
p.s. T-Mobile seems to be moving to the newer gateway and will likely discontinue the lte gateway at some point….figure I might as well go there even if the switch-over will be a PITA for reconnecting all my wifi computers and devices….
I also had the LTE and the same problem with the battery. I called to see if I could get a new battery, instead the sent out the 5G gateway. Found out if you unplug the 5G gateway you lose connection to the internet. Not sure what good the battery is. Been reading other comments about the 5G gateway and the battery issue, so in my opinion the 5G gateway isn't much good if the power goes off because the battery doesn't work anyway.
