Forum Discussion
Cell Booster Issues
We have had T Mobile WiFi for a while now. We noticed that our AT&T cell booster is not working with it. AT&T sent us a new one and it has the same problem. I sat through the most useless phone call with T Mobile support that insisted the router is fine. So we gave up. I tried Starlink for a month and what do you know? The booster worked perfectly. So that tells me there is an issue on T Mobiles end. They told me all the ports are open so I am at a loss here. Curious if anyone has dealt with this yet? TIA
If I get what you're saying, it is that you're trying to use an ATT Micro cell connected via an Ethernet cable to your TMo WiFi router that is powered by the TMobile cellular network.
If this is the case, it would seem that either TMo is blocking something that is preventing the ATT microcell from tunneling into its network or the Microcell is unable to establish a reliable connection to its servers for reaons of latency or inadequate speeds.
I haven't heard of anyone else attempting such a maneuver, but here are a few things to check.
1. Make sure the TMo hotspot and the ATT Microcell are at least 6 feet from each other. Since they are both cellular devices, I'd probably try and keep them in different rooms.
2. Make sure the ATT Microcell can get a good GPS signal. Try placing it in the same exact location you had it when it worked with StarLink.
3. Try a different Ethernet port on the TMo router.
4. Try a different Ethernet cable.
