Forum Discussion

BeMac's avatar
BeMac
Network Novice
Hace 4 meses

Change Password and Name of Home Network

I just got T-Mobile internet and after connecting it all up I want to change the factory given password as well as the name that shows up as my network. Using the I.P. address hasn't worked. Customer service chat said to go to the "network" page but didnt' say where that was. I have looked through out the website and app and cannot find where I can login as an admin to make this simple change. I did happen upon a T-Mobile page that said by clicking "here" I would be able to do this, but it's just a page that shows I'm connected. I just made this switch for internet and I"m wondering if I made a mistake…

I have a Gateway Modem, White, stands up...

  • If you are using the t-mobile internet app, at the bottom there is a tab, middle of the bottom that says Network. Try that. It should show your networks. Select one to change or create a new one.

     

    If using t-life app, scroll the Home page up to find "Home Internet" and your network name. Touch it to select. 

     

    Then choose "My Wifi" at the top middle.

    Select your network from the list.

    It should now allow you to edit the name, etc.

  • ypy's avatar
    ypy
    Newbie Caller

    I’m on T-Life. I have no option to edit the password. 

  • BeachDad's avatar
    BeachDad
    Roaming Rookie

    If you are using the t-mobile internet app, at the bottom there is a tab, middle of the bottom that says Network. Try that. It should show your networks. Select one to change or create a new one.

     

    If using t-life app, scroll the Home page up to find "Home Internet" and your network name. Touch it to select. 

     

    Then choose "My Wifi" at the top middle.

    Select your network from the list.

    It should now allow you to edit the name, etc.

    • nc1037's avatar
      nc1037
      Bandwidth Buddy

      T Life Instructions:

      Connect (at bottom) > Things (at top) > tap your gateway / primary network > My Wi-Fi (at top) > tap the '>' to the right of your network name > change the Wi-Fi network name (SSID) in the box > scroll to bottom; tap Save