Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
I've been having trouble with my phone service and internet since January and nothing has changed except my bill is outrageous. I can't use it but like I told you my neighbor has been hacking my phone and TV and now I have home internet and that's being hacked. I have paid over 2000 dollars in the last 8 months and I can't use it but he can and like I said when I turn his power off everything works great but you don't have anyone checking it out so that tells me it's legal to hack then pay for your service but if you kick the then the police will arrest me what a great system. I can't believe I paid for nothing all this time. I feel that I've been let down by t-mobile and I thought that this was going to be a good place to get help but all I got was more lies and not any help getting matters taken care of no refunds. I'm just tired of all of this and I see I have to do this on my own and I don't know what to say
