Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
This issue has nothing to do with the router or any devices. I know this because I used (still do as secondary) a T-Mobile MVNO and started having this exact issue a few months ago, and it's happening more frequently now. I just got Home Internet a couple weeks ago... same issue popped up. Everything looks connected, but no Internet.
The only thing that seemed to fix it with the MVNO was to have them request a line reset with T-Mobile. Love the speed when it works but this is insane that this issue is happening.
