Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
Try this. Go to the T-Mobile Internet App on your phone. Tap on Devices at the bottom. Find the connected device that is unable to connect to the internet. If it is not connected, tap on that device. Tap the button to connect.
