Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
BlueSurf wrote:Some devices will not care that your T-Mobile Router is really a cell phone. Some devices have higher security and see its a cell phone and will not connect. If "intermittent" than it will connect some times than it will decide to not to. This will not ever happen. The T-Mobile Router has a sim card and gives off a different signal, some devices will connect and some will not. You won't have a device that connects some of the time and other times no. That is a signal issue. Attached is an inexpensive router from Amazon , https://www.amazon.com/TP-Link-MU-MIMO-Dual-Band-Internet-Providers/dp/B0BQX395D1/ref=sr_1_4?crid=2L7B08TAQ3DCI&dib=eyJ2IjoiMSJ9.Nok0yJVI5JQrHH3ioK6vwmW0p57kY3Ahcop6uhNaZ7UtvkvSBV_kykVDGkkW_YbhqOfqED0SK5087Acm5401kU17mNltwE0a2Wgg3aH6uqCjPNJmW0m592fqNAmYMPIGSYApuBKuo81M5EBC6hmu4oYTxeqFXnev-HOSzuqtaA_Vp5kod740O2z9b0435X7DUCyFio928m7LKumx4OJS3tw3YRMsjGU4nvT9Ab7WMEQ.qspPArzWV9d2saqCrHDF4W06KrlqfWAopw8jCWSppco&dib_tag=se&keywords=cheap+routers&qid=1726408577&sprefix=cheap+routers%2Caps%2C120&sr=8-4
Plug this into the back and your router will work like a router should. If you don't like it, it is returnable.
I have an Orbi Router connected to my T-Mobile Router.
This is inaccurate. The issue of getting a connection but not connecting to the Internet has nothing to do with it being 4/5G home Internet from a SIM card. It's also not the router. See my post above from probably a year ago.
This is something on T-Mobiles end. Could be a tower, could be the line itself. Without somebody actually from T-Mobile looking into it, it's impossible to tell.
