Forum Discussion
Device returned in July only just now recieving information they did not recieve it.
Hello, This is a series of questions as well as a conversation to have on record. On November 22, 2022 I recieved a text message that I was being charged $370.00 for a home internet device no...
Curious, when I returned an item, the existing line still showed on my account until they process the return. Was your Home Internet line showing this whole time? TMO really should allow in-store returns otherwise just be 'online only' and lose customers.
As a future advice, make sure you go to a UPS store so you get a receipt and do not use a drop box. Also, you could track the shipment while in transit. I always get nervous when items are in transit. You never know what would happen in between.
