Forum Discussion
DNS restricted content on Youtube? Says it's admin, not my account.
Just got the home internet 5G. Seems to work fine, but suddenly my Youtube content is restricted. Can't see a lot of content, nor can I see comments ON MY OWN VIDEOS. OMG. I ran through the Youtu...
DutyBound wrote:After doing deeper research, this is CLEARLY a problem with TMHI. The system is set to restrict content, just as with a public admin of a library, school, or similar public access system.
I'll be canceling this service if this isn't resolved. I don't need 'mama admin' deciding what I can and can't view online. I'm paying for access, not filtering.
For example, I can't even read comments on any Youtube video. Nor can I post.
I can see on Youtube where some state they are restricted with their cell phone access but not home wifi, using the same phone. TM is clearly defaulting to restrict access.
I had the exact same problem last year. I cannot remember how it got solved, but the restrict mode on Youtube was greyed out, so I could not turn it off.
There was a previous thread about this issue:
https://community.t-mobile.com/coverage-signal-32/youtube-restriced-mode-on-data-43500
Maybe check your WebGuard service?
https://www.t-mobile.com/support/plans-features/web-guard-device-content-filter
