Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all settings on phone. There is no web guard or family mode in our plan. I also already tried the steps in the troubleshooting for "internet and data issues" with no success.
I know this thread is old but a comment regarding tier 2 figuring out some third party blocking on their end sparked my memory. So my daughter has been complaining for months Youtube doesn’t work when she isn’t on WiFi.. no amount of clearing data/cache reinstalls and the problem continued even after she got a newer phone recently (how I came across this thread). When I saw the post above it sparked my memory that I had enabled parental controls/web filtering .. and sure enough I go into my account, go to her line and “Web Guard” was set to “High” which included the description below. I set it to “Medium” and waited about 30min and went to go check it again and it all started working… mystery finally solved.
Short answer:
Log into your T-Mobile account and look for “Family Controls” and then “Web Guard” and adjust filtering from High to Medium.
Web Guard High includes this description:
Streaming Video - Real-time streaming video including Internet television, web casts, and video sharing.
To be honest, it's strange. I've never had this kind of problem with YouTube. But you can look at https://wave.video/blog/video-thumbnails/ there are useful tips in working with YouTube. It may help you.
I know this thread is old but a comment regarding tier 2 figuring out some third party blocking on their end sparked my memory. So my daughter has been complaining for months Youtube doesn’t work when she isn’t on WiFi.. no amount of clearing data/cache reinstalls and the problem continued even after she got a newer phone recently (how I came across this thread). When I saw the post above it sparked my memory that I had enabled parental controls/web filtering .. and sure enough I go into my account, go to her line and “Web Guard” was set to “High” which included the description below. I set it to “Medium” and waited about 30min and went to go check it again and it all started working… mystery finally solved.
Short answer:
Log into your T-Mobile account and look for “Family Controls” and then “Web Guard” and adjust filtering from High to Medium.
Web Guard High includes this description:
Streaming Video - Real-time streaming video including Internet television, web casts, and video sharing.
Our issue is finally resolved. Here is what worked for us: I called T-Mobile service on a day I knew I had hours to waste. You'll likely need to get past the first level customer service technician because they don't have the capability to access what needs to be done. Once I was in touch with the advanced tech service they were able to find a block on third-party data services that had been implemented on their end. It took the technician to second to remove the block and the issue completely resolved. They traced the block back to an error on their end. I was so flipping upset. I have spent countless hours trying to fix the issue, being told her all sorts of conflicting theories. I am sorry for the long story but I am still bitter. To all of you, I recommend getting on the line with an advanced T-Mobile service technician to check for third-party data blocks on the account
Contacted YouTube TV support as neither YouTube or YouTube TV apps work on LTE or 4G cellular data (on either Sprint or T-Mobile networks) using my iPad Mini 5th Generation (works fine on wifi using T-Mobile Home Internet). They suggested I go to a T-Mobile store, by which the representative replaced my sim card. Unfortunately I still cannot view YouTube or YouTube TV on cellular (browser or app). So it would be good to receive assistance.
Same issue for my son on iPhone 11. Apple visits 3x. No issues with hardware nor software. They swapped out phone for brand new. 2x visits to TMobile, ended up with new SIM. Issue totally unchanged.
Affecting Netflix (site and app), Snapchat, YouTube (site and app), etc. HELP!!!
The same issue which blow my mind. Tried all the steps to possible fix but problem still present. Admins, notify me when will have the solution, please.
I am having this issue with the Amazon Music app. It doesn't fnish a song when using cellular. Works fine on wifi. It may be other apps too but I'm still new to T-Mobile. I have a new iPhone 13, activated by T-Mobile.
"}},"component({\"componentId\":\"custom.widget.TMoFooter\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:apple\",\"message:56115\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.t-mobile.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000"}],"message({\"id\":\"message:56123\"})":{"__ref":"ForumReplyMessage:message:56123"},"message({\"id\":\"message:56132\"})":{"__ref":"ForumReplyMessage:message:56132"},"message({\"id\":\"message:56131\"})":{"__ref":"AcceptedSolutionMessage:message:56131"},"message({\"id\":\"message:56130\"})":{"__ref":"ForumReplyMessage:message:56130"},"message({\"id\":\"message:56129\"})":{"__ref":"ForumReplyMessage:message:56129"},"message({\"id\":\"message:56128\"})":{"__ref":"ForumReplyMessage:message:56128"},"message({\"id\":\"message:56127\"})":{"__ref":"ForumReplyMessage:message:56127"},"message({\"id\":\"message:56126\"})":{"__ref":"ForumReplyMessage:message:56126"},"message({\"id\":\"message:56125\"})":{"__ref":"ForumReplyMessage:message:56125"},"message({\"id\":\"message:56124\"})":{"__ref":"ForumReplyMessage:message:56124"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:56115\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MXxpbnQsNTYxMzEsNTYxMzE","node":{"__ref":"AcceptedSolutionMessage:message:56131"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737568389000"}]},"CachedAsset:pages-1744188299144":{"__typename":"CachedAsset","id":"pages-1744188299144","value":[{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Cargando..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false,"biography":null,"messagesCount":0,"kudosGivenCount":0,"kudosReceivedCount":0,"followersCount":0,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:-1"},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMy02YzRubTc?image-coordinates=0%2C0%2C117%2C117\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0yMy02YzRubTc?image-coordinates=0%2C0%2C117%2C117","mimeType":"image/png"},"Category:category:devices":{"__typename":"Category","id":"category:devices","entityType":"CATEGORY","displayId":"devices","nodeType":"category","depth":1,"title":"Dispositivos","shortTitle":"Dispositivos","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Subir","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:apple":{"__typename":"Forum","id":"board:apple","entityType":"FORUM","displayId":"apple","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Apple","description":"iPhones, iPads, and Watches.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMy02YzRubTc?image-coordinates=0%2C0%2C117%2C117\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:devices"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xjbgt85279"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:devices"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Apple","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"eventPath":"category:devices/community:xjbgt85279board:apple/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","description@stripHtml":"iPhones, iPads, and Watches."},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":33,"name":"Newbie Caller","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:151228":{"__typename":"User","id":"user:151228","uid":151228,"login":"elidevi10","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":1,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-05T13:29:38.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:56115":{"__typename":"ForumTopicMessage","uid":56115,"subject":"Youtube not playing on mobile data","id":"message:56115","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:151228"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apple"},"conversation":{"__ref":"Conversation:conversation:56115"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:56115"},"body":"
Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all settings on phone. There is no web guard or family mode in our plan. I also already tried the steps in the troubleshooting for \"internet and data issues\" with no success.
","body@stringLength":"387","rawBody":"
Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all settings on phone. There is no web guard or family mode in our plan. I also already tried the steps in the troubleshooting for \"internet and data issues\" with no success.
","kudosSumWeight":1,"postTime":"2022-03-05T13:49:17.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:customer service","text":"Servicio al Cliente","time":"2020-12-27T21:47:44.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:mobile data","text":"datos móviles","time":"2022-02-20T18:36:54.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:youtube","text":"youtube","time":"2022-10-28T19:47:04.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:56115_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12214},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all setti...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMzI","node":{"__ref":"ForumReplyMessage:message:56132"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMzE","node":{"__ref":"AcceptedSolutionMessage:message:56131"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMzA","node":{"__ref":"ForumReplyMessage:message:56130"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjk","node":{"__ref":"ForumReplyMessage:message:56129"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjg","node":{"__ref":"ForumReplyMessage:message:56128"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjc","node":{"__ref":"ForumReplyMessage:message:56127"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjY","node":{"__ref":"ForumReplyMessage:message:56126"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjU","node":{"__ref":"ForumReplyMessage:message:56125"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjQ","node":{"__ref":"ForumReplyMessage:message:56124"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjM","node":{"__ref":"ForumReplyMessage:message:56123"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsNTYxMzIsNTYxMjM","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:56115":{"__typename":"Conversation","id":"conversation:56115","solved":true,"topic":{"__ref":"ForumTopicMessage:message:56115"},"lastPostingActivityTime":"2024-12-13T12:56:51.912-08:00","lastPostTime":"2024-12-13T12:56:51.912-08:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:56115":{"__typename":"ModerationData","id":"moderation_data:56115","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:56115_1":{"__typename":"Revision","id":"revision:56115_1","lastEditTime":"2022-03-05T13:49:17.000-08:00"},"CachedAsset:theme:customTheme1-1744188298660":{"__typename":"CachedAsset","id":"theme:customTheme1-1744188298660","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"T-Digit-512x512-1741224414730.png","imageLastModified":"1741224418495","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1737568389000","value":{"email.verification.title":"Se requiere verificación de email","email.verification.message.update.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Para cambiar tu email, visita Mi configuración.","email.verification.message.resend.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Vuelve a enviar un email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:apple-1744188296973":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:apple-1744188296973","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"center","instanceId":null,"buttonStyle":"lg","actionButtonTitle":"","lazyLoad":false,"buttonWidth":"content_width"},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1737568389000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1744188239761":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1744188239761","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoHeader","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoFooter","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1737568389000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Lo sentimos, no encontramos tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que has intentado unirte no existe. Es posible que haya sido eliminado.","existingGroupHubMember.title":"Ya te uniste","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta se ha bloqueado luego de varios intentos inválidos. Vuelve a intentarlo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Tu grupo ha sido actualizado.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás futuras actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta se ha cerrado y ahora serás redirigido a la página de inicio","resetTokenExpired.title":"El enlace para restablecer la contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL inválido","invalidUrl.message":"No se reconoce el URL que estás utilizando. Verifica tu URL e inténtalo nuevamente.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha expirado.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"No se reconoce el url que estás utilizando. Verifica tu URL e inténtalo nuevamente","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta zona de la comunidad o no existe","eventAttending.title":"Respondió como Asistiré","eventAttending.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventInterested.title":"Respondió como Interesado","eventInterested.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventNotFound.title":"Event Not Found","eventNotFound.message":"El evento al que has intentado responder no existe.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.TMoHeader-en-1744188303715":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1744188303715","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1744188303715":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1744188303715","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1737568389000","value":{"navLabel":"Rutas de navegación","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1737568389000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1737568389000","value":{"defaultActionButtonTitle":"Comenzar una conversación","actionButton.grouphub.startDiscussion":"Comenzar una discusión","actionButton.title@board:FORUM":"Comenzar una discusión","actionButton.title@board:BLOG":"Crear una entrada de blog","actionButton.title@board:TKB":"Crear un artículo","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Unirse al grupo","join.successHeader":"Bienvenido","join.successMessage":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","errorMessage":"An unidentified problem occurred during the action you took. Intenta nuevamente más tarde.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1737568389000","value":{"title":"Contenido relacionado","emptyDescription":"No hay contenido para mostrar"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000","value":{"title@userScope:other":"Contenido reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones recientes","title@board:BLOG@userScope:other":"Blogs recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Alcance"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1737568389000","value":{"homeLink":"Inicio de Comunidad","topOfPage":"Principio de página","buildHash":"Build Hash:","buildNumber":"Número de compilación:","buildTime":"Build Time:","privacyPolicy":"Aviso de Privacidad","helpLink":"Ayuda"},"localOverride":false},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"postpaid","nodeType":"category","depth":1,"title":"Pospagado","shortTitle":"Pospagado"},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:home-business-internet":{"__typename":"Category","id":"category:home-business-internet","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"home-business-internet","nodeType":"category","depth":1,"title":"Internet residencial y para empresas","shortTitle":"Internet residencial y para empresas"},"Conversation:conversation:191568":{"__typename":"Conversation","id":"conversation:191568","topic":{"__typename":"ForumTopicMessage","uid":191568},"lastPostingActivityTime":"2025-04-20T20:25:28.553-07:00","solved":false},"ForumTopicMessage:message:191568":{"__typename":"ForumTopicMessage","subject":"Phone number not showing up in usage","conversation":{"__ref":"Conversation:conversation:191568"},"id":"message:191568","revisionNum":1,"uid":191568,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__typename":"User","uid":215565,"login":"Mstamey15","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":67},"postTime":"2025-04-20T20:25:28.553-07:00","lastPublishTime":"2025-04-20T20:25:28.553-07:00","readOnly":false},"Conversation:conversation:191493":{"__typename":"Conversation","id":"conversation:191493","topic":{"__typename":"ForumTopicMessage","uid":191493},"lastPostingActivityTime":"2025-04-20T01:41:51.594-07:00","solved":true},"ForumTopicMessage:message:191493":{"__typename":"ForumTopicMessage","subject":"band 2.4GHz and 5GHz","conversation":{"__ref":"Conversation:conversation:191493"},"id":"message:191493","revisionNum":1,"uid":191493,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__typename":"User","uid":215052,"login":"alidita","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"}},"metrics":{"__typename":"MessageMetrics","views":125},"postTime":"2025-04-18T07:11:10.999-07:00","lastPublishTime":"2025-04-18T07:11:10.999-07:00","readOnly":false},"Conversation:conversation:191231":{"__typename":"Conversation","id":"conversation:191231","topic":{"__typename":"ForumTopicMessage","uid":191231},"lastPostingActivityTime":"2025-04-13T19:54:24.794-07:00","solved":true},"ForumTopicMessage:message:191231":{"__typename":"ForumTopicMessage","subject":"Int'l trip to US — when to activate eSIM?","conversation":{"__ref":"Conversation:conversation:191231"},"id":"message:191231","revisionNum":1,"uid":191231,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__typename":"User","uid":213364,"login":"JDW0","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"}},"metrics":{"__typename":"MessageMetrics","views":182},"postTime":"2025-04-13T02:04:20.421-07:00","lastPublishTime":"2025-04-13T02:04:20.421-07:00","readOnly":false},"Conversation:conversation:188156":{"__typename":"Conversation","id":"conversation:188156","topic":{"__typename":"ForumTopicMessage","uid":188156},"lastPostingActivityTime":"2025-04-12T13:49:47.638-07:00","solved":false},"ForumTopicMessage:message:188156":{"__typename":"ForumTopicMessage","subject":"Issue with RCS messaging while on T-mobile 5G WiFi","conversation":{"__ref":"Conversation:conversation:188156"},"id":"message:188156","revisionNum":1,"uid":188156,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__typename":"User","uid":208911,"login":"avaipan2","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"}},"metrics":{"__typename":"MessageMetrics","views":509},"postTime":"2025-03-24T12:56:33.936-07:00","lastPublishTime":"2025-03-24T12:56:33.936-07:00","readOnly":false},"Conversation:conversation:191186":{"__typename":"Conversation","id":"conversation:191186","topic":{"__typename":"ForumTopicMessage","uid":191186},"lastPostingActivityTime":"2025-04-12T13:17:17.895-07:00","solved":false},"ForumTopicMessage:message:191186":{"__typename":"ForumTopicMessage","subject":"Paying for Protection 360 but no repair centers are in my area.","conversation":{"__ref":"Conversation:conversation:191186"},"id":"message:191186","revisionNum":1,"uid":191186,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__typename":"User","uid":213708,"login":"rkight","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"}},"metrics":{"__typename":"MessageMetrics","views":67},"postTime":"2025-04-12T13:17:17.895-07:00","lastPublishTime":"2025-04-12T13:17:17.895-07:00","readOnly":false},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":38,"name":"Network Novice","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:149701":{"__typename":"User","id":"user:149701","uid":149701,"login":"MattyBoy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-18T14:01:24.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:149701"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048","mimeType":"image/png"},"Forum:board:streaming":{"__typename":"Forum","id":"board:streaming","entityType":"FORUM","displayId":"streaming","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Streaming","shortTitle":"Streaming","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}"},"description":"T-Mobile partners with tons of streaming services. We love to hear how it is going.","eventPath":"category:postpaid/community:xjbgt85279board:streaming/"},"ForumTopicMessage:message:128578":{"__typename":"ForumTopicMessage","uid":128578,"subject":"YouTube TV Gone?","id":"message:128578","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:149701"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:streaming"},"conversation":{"__ref":"Conversation:conversation:128578"},"moderationData":{"__ref":"ModerationData:moderation_data:128578"},"postTime":"2024-06-18T14:04:15.000-07:00","lastPublishTime":"2024-06-18T14:04:15.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1320},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:streaming/message:128578"},"Conversation:conversation:128578":{"__typename":"Conversation","id":"conversation:128578","solved":true,"topic":{"__ref":"ForumTopicMessage:message:128578"},"lastPostingActivityTime":"2024-06-18T14:59:19.000-07:00","lastPostTime":"2024-06-18T14:59:19.000-07:00"},"ModerationData:moderation_data:128578":{"__typename":"ModerationData","id":"moderation_data:128578","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:128578":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:128578","relatedMessage":{"__ref":"ForumTopicMessage:message:128578"}},"User:user:57739":{"__typename":"User","id":"user:57739","uid":57739,"login":"Mojo5654","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-03-17T09:18:03.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:57739"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954","mimeType":"image/png"},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","entityType":"FORUM","displayId":"troubleshooting","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Solución de problemas","shortTitle":"Solución de problemas","parent":{"__ref":"Category:category:home-business-internet"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}"},"description":"Having issue with the internet? Seek and provide help here.","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/"},"ForumTopicMessage:message:127317":{"__typename":"ForumTopicMessage","uid":127317,"subject":"YouTube TV Promo Extension?","id":"message:127317","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:57739"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:127317"},"moderationData":{"__ref":"ModerationData:moderation_data:127317"},"postTime":"2022-03-17T09:19:41.000-07:00","lastPublishTime":"2022-03-17T09:19:41.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":4378},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:127317"},"Conversation:conversation:127317":{"__typename":"Conversation","id":"conversation:127317","solved":true,"topic":{"__ref":"ForumTopicMessage:message:127317"},"lastPostingActivityTime":"2022-10-29T05:17:26.000-07:00","lastPostTime":"2022-10-29T05:17:26.000-07:00"},"ModerationData:moderation_data:127317":{"__typename":"ModerationData","id":"moderation_data:127317","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:127317":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:127317","relatedMessage":{"__ref":"ForumTopicMessage:message:127317"}},"User:user:12664":{"__typename":"User","id":"user:12664","uid":12664,"login":"Not_as_advertis","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-04-21T06:38:45.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":8,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:12664"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yNS1ORTlwa2o\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0yNS1ORTlwa2o","mimeType":"image/svg+xml"},"Forum:board:other-devices":{"__typename":"Forum","id":"board:other-devices","entityType":"FORUM","displayId":"other-devices","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Otros dispositivos","shortTitle":"Otros dispositivos","parent":{"__ref":"Category:category:devices"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yNS1ORTlwa2o\"}"},"description":"Not Android or Apple? Maybe accessories? This is the right place.","eventPath":"category:devices/community:xjbgt85279board:other-devices/"},"ForumTopicMessage:message:47437":{"__typename":"ForumTopicMessage","uid":47437,"subject":"Gateway is NOT dual band, plug and play.","id":"message:47437","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:12664"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:other-devices"},"conversation":{"__ref":"Conversation:conversation:47437"},"moderationData":{"__ref":"ModerationData:moderation_data:47437"},"postTime":"2024-04-21T06:42:32.000-07:00","lastPublishTime":"2024-04-21T06:42:32.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":831},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:devices/community:xjbgt85279board:other-devices/message:47437"},"Conversation:conversation:47437":{"__typename":"Conversation","id":"conversation:47437","solved":true,"topic":{"__ref":"ForumTopicMessage:message:47437"},"lastPostingActivityTime":"2024-04-22T06:19:18.000-07:00","lastPostTime":"2024-04-22T06:19:18.000-07:00"},"ModerationData:moderation_data:47437":{"__typename":"ModerationData","id":"moderation_data:47437","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:47437":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:47437","relatedMessage":{"__ref":"ForumTopicMessage:message:47437"}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":32,"name":"Roaming Rookie","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:121594":{"__typename":"User","id":"user:121594","uid":121594,"login":"Azielelrod82","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-24T18:05:36.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:121594"},"ForumTopicMessage:message:94444":{"__typename":"ForumTopicMessage","uid":94444,"subject":"t-mobile iphone ps remote play","id":"message:94444","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:121594"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apple"},"conversation":{"__ref":"Conversation:conversation:94444"},"moderationData":{"__ref":"ModerationData:moderation_data:94444"},"postTime":"2024-09-24T18:12:45.000-07:00","lastPublishTime":"2024-09-24T18:12:45.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":368},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:devices/community:xjbgt85279board:apple/message:94444"},"Conversation:conversation:94444":{"__typename":"Conversation","id":"conversation:94444","solved":false,"topic":{"__ref":"ForumTopicMessage:message:94444"},"lastPostingActivityTime":"2024-11-27T18:22:49.453-08:00","lastPostTime":"2024-11-27T18:22:49.453-08:00"},"ModerationData:moderation_data:94444":{"__typename":"ModerationData","id":"moderation_data:94444","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:94444":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:94444","relatedMessage":{"__ref":"ForumTopicMessage:message:94444"}},"User:user:90675":{"__typename":"User","id":"user:90675","uid":90675,"login":"David335","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-02T13:15:11.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:90675"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOS1YNFhETFE?image-coordinates=410%2C147%2C808%2C545\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0yOS1YNFhETFE?image-coordinates=410%2C147%2C808%2C545","mimeType":"image/jpeg"},"Forum:board:website-app":{"__typename":"Forum","id":"board:website-app","entityType":"FORUM","displayId":"website-app","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"T-Mobile.com & T-Mobile App","shortTitle":"T-Mobile.com & T-Mobile App","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOS1YNFhETFE?image-coordinates=410%2C147%2C808%2C545\"}"},"description":"Enjoying the ability to manage the account online or have questions on how to do something?","eventPath":"category:postpaid/community:xjbgt85279board:website-app/"},"ForumTopicMessage:message:117552":{"__typename":"ForumTopicMessage","uid":117552,"subject":"playing ads when calling customer care is annoying","id":"message:117552","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:90675"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:website-app"},"conversation":{"__ref":"Conversation:conversation:117552"},"moderationData":{"__ref":"ModerationData:moderation_data:117552"},"postTime":"2024-06-02T13:20:33.000-07:00","lastPublishTime":"2024-06-02T13:20:33.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":152},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:website-app/message:117552"},"Conversation:conversation:117552":{"__typename":"Conversation","id":"conversation:117552","solved":true,"topic":{"__ref":"ForumTopicMessage:message:117552"},"lastPostingActivityTime":"2024-06-02T14:23:31.000-07:00","lastPostTime":"2024-06-02T14:23:31.000-07:00"},"ModerationData:moderation_data:117552":{"__typename":"ModerationData","id":"moderation_data:117552","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:117552":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:117552","relatedMessage":{"__ref":"ForumTopicMessage:message:117552"}},"QueryVariables:TopicReplyList:message:56115:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:56115:1","value":{"id":"message:56115","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737568389000","value":{"community":"Inicio de Comunidad","inbox":"Bandeja de entrada","manageContent":"Administrar contenido","tos":"Términos de servicio","forgotPassword":"Olvidé mi contraseña","themeEditor":"Editor de temas","edit":"Edit Navigation Bar","skipContent":"Ir directamente al contenido","migrated-link-1":"Dispositivos","migrated-link-2":"Pospagado","migrated-link-0":"Red y cobertura","migrated-link-5":"Internet residencial y para empresas","migrated-link-3":"Prepagado","migrated-link-4":"T-Mobile Para Empresas"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1737568389000","value":{"hamburgerLabel":"Menú lateral"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1737568389000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de la marca"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1737568389000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1737568389000","value":{"search":"Buscar"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1737568389000","value":{"title.login":"Entrar","title.registration":"Registrarse","title.forgotPassword":"Olvidé mi contraseña","title.multiAuthLogin":"Entrar"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1737568389000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1737568389000","value":{"anonymous":"Anónimo","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Mostrar más","replyText":"Responder","repliesText":"Respuestas","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Estado: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1737568389000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1737568389000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737568389000","value":{"title":"Gestor de consultas"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1737568389000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1737568389000","value":{"alt":"Con el poder de Khoros"},"localOverride":false},"ModerationData:moderation_data:56132":{"__typename":"ModerationData","id":"moderation_data:56132","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56132":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:56132","revisionNum":1,"uid":56132,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56132"},"body":"
To be honest, it's strange. I've never had this kind of problem with YouTube. But you can look at https://wave.video/blog/video-thumbnails/ there are useful tips in working with YouTube. It may help you.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-28T04:28:06.000-07:00","lastPublishTime":"2022-10-28T04:28:06.000-07:00","metrics":{"__typename":"MessageMetrics","views":634},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56132","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:44161":{"__typename":"User","id":"user:44161","uid":44161,"login":"DanDanNVA","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-25T06:18:57.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:xjbgt85279/user:44161","messagesCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:56115\"}}":1,"kudosGivenCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:56115\"}}":0,"kudosReceivedCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:56115\"}}":1,"solutionsCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:56115\"}}":1},"ModerationData:moderation_data:56131":{"__typename":"ModerationData","id":"moderation_data:56131","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:56131":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:44161"},"id":"message:56131","revisionNum":1,"uid":56131,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56131"},"body":"
For short answer go to bottom :)
I know this thread is old but a comment regarding tier 2 figuring out some third party blocking on their end sparked my memory. So my daughter has been complaining for months Youtube doesn't work when she isn't on WiFi.. no amount of clearing data/cache reinstalls and the problem continued even after she got a newer phone recently (how I came across this thread). When I saw the post above it sparked my memory that I had enabled parental controls/web filtering .. and sure enough I go into my account, go to her line and \"Web Guard\" was set to \"High\" which included the description below. I set it to \"Medium\" and waited about 30min and went to go check it again and it all started working… mystery finally solved.
Short answer:
Log into your T-Mobile account and look for “Family Controls” and then “Web Guard” and adjust filtering from High to Medium.
Web Guard High includes this description:
Transmisión de video: transmisión de video en tiempo real, que incluye televisión por Internet, retransmisiones vía Internet y vídeos compartidos.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-10-25T06:26:59.000-07:00","lastPublishTime":"2022-10-25T06:26:59.000-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":446},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56131","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":20,"name":"Modem Master","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:42793":{"__typename":"User","id":"user:42793","uid":42793,"login":"fireguy_6364","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-02-16T16:00:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":5982,"kudosGivenCount":357,"kudosReceivedCount":667,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":222,"entityType":"USER","eventPath":"community:xjbgt85279/user:42793"},"ModerationData:moderation_data:56130":{"__typename":"ModerationData","id":"moderation_data:56130","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56130":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:42793"},"id":"message:56130","revisionNum":1,"uid":56130,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56130"},"body":"
you can usually attempt to bypass the tier 1 call in support by using either Facebook or Twitter..those land you with tier 2 support starting off.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"148","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-02T09:57:11.000-07:00","lastPublishTime":"2022-08-02T09:57:11.000-07:00","metrics":{"__typename":"MessageMetrics","views":474},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56130","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:24896":{"__typename":"User","id":"user:24896","uid":24896,"login":"irishhorizon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-07-20T18:36:42.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":6,"kudosGivenCount":17,"kudosReceivedCount":8,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:24896"},"ModerationData:moderation_data:56129":{"__typename":"ModerationData","id":"moderation_data:56129","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56129":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:24896"},"id":"message:56129","revisionNum":1,"uid":56129,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56129"},"body":"
Our issue is finally resolved. Here is what worked for us: I called T-Mobile service on a day I knew I had hours to waste. You'll likely need to get past the first level customer service technician because they don't have the capability to access what needs to be done. Once I was in touch with the advanced tech service they were able to find a block on third-party data services that had been implemented on their end. It took the technician to second to remove the block and the issue completely resolved. They traced the block back to an error on their end. I was so flipping upset. I have spent countless hours trying to fix the issue, being told her all sorts of conflicting theories. I am sorry for the long story but I am still bitter. To all of you, I recommend getting on the line with an advanced T-Mobile service technician to check for third-party data blocks on the account
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":0,"postTime":"2022-08-02T07:17:01.000-07:00","lastPublishTime":"2022-08-02T07:17:01.000-07:00","metrics":{"__typename":"MessageMetrics","views":501},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56129","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:34776":{"__typename":"User","id":"user:34776","uid":34776,"login":"billpay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-01T22:39:14.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:34776"},"ModerationData:moderation_data:56128":{"__typename":"ModerationData","id":"moderation_data:56128","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56128":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:34776"},"id":"message:56128","revisionNum":1,"uid":56128,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56128"},"body":"
Contacted YouTube TV support as neither YouTube or YouTube TV apps work on LTE or 4G cellular data (on either Sprint or T-Mobile networks) using my iPad Mini 5th Generation (works fine on wifi using T-Mobile Home Internet). They suggested I go to a T-Mobile store, by which the representative replaced my sim card. Unfortunately I still cannot view YouTube or YouTube TV on cellular (browser or app). So it would be good to receive assistance.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-01T22:41:17.000-07:00","lastPublishTime":"2022-08-01T22:41:17.000-07:00","metrics":{"__typename":"MessageMetrics","views":389},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56128","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:56127":{"__typename":"ModerationData","id":"moderation_data:56127","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56127":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:24896"},"id":"message:56127","revisionNum":1,"uid":56127,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56127"},"body":"
Same issue for my son on iPhone 11. Apple visits 3x. No issues with hardware nor software. They swapped out phone for brand new. 2x visits to TMobile, ended up with new SIM. Issue totally unchanged.
Affecting Netflix (site and app), Snapchat, YouTube (site and app), etc. HELP!!!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-07-20T18:57:19.000-07:00","lastPublishTime":"2022-07-20T18:57:19.000-07:00","metrics":{"__typename":"MessageMetrics","views":366},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56127","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:15136":{"__typename":"User","id":"user:15136","uid":15136,"login":"YaHa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-07-09T15:33:56.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:15136"},"ModerationData:moderation_data:56126":{"__typename":"ModerationData","id":"moderation_data:56126","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56126":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15136"},"id":"message:56126","revisionNum":1,"uid":56126,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56126"},"body":"
The same issue which blow my mind. Tried all the steps to possible fix but problem still present. Admins, notify me when will have the solution, please.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"154","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-07-09T15:36:04.000-07:00","lastPublishTime":"2022-07-09T15:36:04.000-07:00","metrics":{"__typename":"MessageMetrics","views":430},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56126","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:15166":{"__typename":"User","id":"user:15166","uid":15166,"login":"bradahrens","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-07-09T08:41:59.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:15166"},"ModerationData:moderation_data:56125":{"__typename":"ModerationData","id":"moderation_data:56125","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56125":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15166"},"id":"message:56125","revisionNum":1,"uid":56125,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56125"},"body":"
Same issue for me for around 2 months with a OnePlus 7t. Works on Brave Browser but the app does not load until I'm on Wi-Fi. T-Mo, pls.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"138","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-07-09T08:43:23.000-07:00","lastPublishTime":"2022-07-09T08:43:23.000-07:00","metrics":{"__typename":"MessageMetrics","views":320},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56125","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:40514":{"__typename":"User","id":"user:40514","uid":40514,"login":"Loalin70","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-06-22T11:55:27.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":3,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:40514"},"ModerationData:moderation_data:56124":{"__typename":"ModerationData","id":"moderation_data:56124","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56124":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:40514"},"id":"message:56124","revisionNum":1,"uid":56124,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56124"},"body":"
I am having this issue with the Amazon Music app. It doesn't fnish a song when using cellular. Works fine on wifi. It may be other apps too but I'm still new to T-Mobile. I have a new iPhone 13, activated by T-Mobile.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-06-22T12:14:47.000-07:00","lastPublishTime":"2022-06-22T12:14:47.000-07:00","metrics":{"__typename":"MessageMetrics","views":304},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56124","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:10706":{"__typename":"User","id":"user:10706","uid":10706,"login":"Emad","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-22T19:37:13.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:10706"},"ModerationData:moderation_data:56123":{"__typename":"ModerationData","id":"moderation_data:56123","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56123":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:10706"},"id":"message:56123","revisionNum":1,"uid":56123,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apple"},"parent":{"__ref":"ForumTopicMessage:message:56115"},"conversation":{"__ref":"Conversation:conversation:56115"},"subject":"Re: Youtube not playing on mobile data","moderationData":{"__ref":"ModerationData:moderation_data:56123"},"body":"
Same issue
When set Wi-Fi YouTube works. YouTube kids as well.
when set cellular data YouTube error loading
all other apps works using cellular data
this need to be fixed
LTE not working 5G works
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-05-22T19:40:18.000-07:00","lastPublishTime":"2022-05-22T19:40:18.000-07:00","metrics":{"__typename":"MessageMetrics","views":268},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:devices/community:xjbgt85279board:apple/message:56115/message:56123","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:56115"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":true,"useNodeHoverCard":true,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737568389000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"Ver detalles","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737568389000","value":{"authorName":"View Profile: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737568389000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737568389000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737568389000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737568389000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Inténtalo de nuevo en unos minutos.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1737568389000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1737568389000","value":{"repliesCount":"{count}","title":"Responder","title@board:BLOG@message:root":"Comentario","title@board:TKB@message:root":"Comentario","title@board:IDEA@message:root":"Comentario","title@board:OCCASION@message:root":"Comentario"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1737568389000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1737568389000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1737568389000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1737568389000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737568389000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1737568389000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737568389000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1737568389000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"apple","messageSubject":"youtube-not-playing-on-mobile-data","messageId":"56115"},"buildId":"iHd8opzRZP7af64pN6cm5","assetPrefix":"https://es.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://es.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable/PagerLoadMorePreviousNextLinkable.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}
