Forum Discussion
playing ads when calling customer care is annoying
Does anyone else hate calling customer care and every few seconds hear an ad about T Mobile app. I have complained before but nothing. Why we need to hear ad saying to download T Mobile app and it plays every few seconds so if on hold for 45 minutes then can hear 100 times.
What do you expect if you have a captive audience and they're probably wanting people to instead use chat or messenger on one of Tmobile’s social media accounts for support.
I know when I call my credit card company I here all about their offers and other ways to get support.
What do you expect if you have a captive audience and they're probably wanting people to instead use chat or messenger on one of Tmobile’s social media accounts for support.
I know when I call my credit card company I here all about their offers and other ways to get support.
