Forum Discussion

David335's avatar
David335
Network Novice
Hace 7 meses

playing ads when calling customer care is annoying

Does anyone else hate calling customer care and every few seconds hear an ad about T Mobile app.  I have complained before but nothing. Why we need to hear ad saying to download T Mobile app and it p...
  • gramps28's avatar
    Hace 7 meses

    What do you expect if you have a captive audience and they're probably wanting people to instead use chat or messenger on one of Tmobile’s social media accounts for support.

    I know when I call my credit card company I here all about their offers and other ways to get support.