Forum Discussion
Echo 8 Promotion
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.
The instructions on line are not clear!!
Ayuda.
Excelente
Lida Farzin
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
- JR_MtzNewbie Caller
Got Amazon code, went to Amazon, promo code expired.......... What a waste..... 😱
- KC1316Roaming Rookie
Suequestions wrote:
I was approved today, received the redemption link and code, and Amazon states code not valid. Are these people serious. I have now spent literally over 24 hours on this issue, what is the corporates email?
I was approved today same thing happened to me code is expired. Sitting on hold right now
- SnooooopyConnection Cadet
Have you paid an internet bill yet? I'm curious if that has anything to do with the matter. I signed up for the Echo and the $50 rebate, but have received no code or rebate. Also, I have not paid my first internet bill yet. It's not due for at least 10 days. I've had T-Mobile phone for decades, though, and always pay on time.
- VKTNetwork Novice
NewCustomer2022 wrote:
OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..
Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9
It has been 6 weeks and still no redemption code to use on Amazon!
So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.
once logged in I click view all
It says:
Good News your promotion has been approved. We will be sending your reward soon
Información de la promoción
Promotion Number: 268671
Promotion Description: 2022 HINT P9
Promotion Date Range: 7/7/2022 - 8/31/2022
Información del cliente
Tracking ID: ****-****-****
Submission Date: 8/19/2022
Información de recompensa
Reward Type: Service Discount
Estado: aprobado
**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!
So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted..
Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!
Same Here mines was approved with submission date 08/16/2022 and no sign of any emails
- NewCustomer2022Network Novice
OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..
Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9
It has been 6 weeks and still no redemption code to use on Amazon!
So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.
once logged in I click view all
It says:
Good News your promotion has been approved. We will be sending your reward soon
Información de la promoción
Promotion Number: 268671
Promotion Description: 2022 HINT P9
Promotion Date Range: 7/7/2022 - 8/31/2022
Información del cliente
Tracking ID: ****-****-****
Submission Date: 8/19/2022
Información de recompensa
Reward Type: Service Discount
Estado: aprobado
**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!
So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted..
Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!
- SuequestionsNetwork Novice
I was approved today, received the redemption link and code, and Amazon states code not valid. Are these people serious. I have now spent literally over 24 hours on this issue, what is the corporates email?
- Ebony32tRoaming Rookie
Lida wrote:
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.
The instructions on line are not clear!!
Ayuda.
Excelente
Lida Farzin
@Lida click on the link that should have been texted to you with the 2022 HINT P9 code… http://www.promotions.t-mobile.com/amazon
after doing so go to Reward Tracker…then click on view on all of them to see which one was actually approved…or whatever response it has for you. I hope that helps! 🌺
- Ksjohnson87Newbie Caller
Contact T-Mobile through Facebook Messenger tell them you need your promo code to use on Amazon.com. Look up the promo status on T-Mobile, the agent will ask you for the details
- SuequestionsNetwork Novice
Me too, I have chatted, called, text, several times each time getting a different answer from the incompetent customer service. Now I know why there cancellation period is 20 days and their promo deadlines are 30 days. I never received my $50 neither. All of a sudden there is no tracking number for neither promo.
T-Mobile might be a scam of bait and switch, I am going to report them to the FTC, there is a website that allows you to file consumer complaints. ReportFraud.ftc.gov just file under Bait and Switch tactic. I am doing it now.
- mrthemyklRoaming Rookie
i want to know what his supposed code is , cause they dont seem to know where to find mine.
have ben on hold for 31:00 minutes.
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