I placed a search on Google and this is the response I got back."This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network."What does this mean? Is Google trying to block my use of its service because of issues with T-Mobile?

This is the first time Google has ever posted this message when I used search. It mentioned the IP address, which I forgot to copy. Maybe it's associated with that address.

Im getting the same issue this morning. Google search blocked. Bing search is fine

I have no issues accessing and getting search results from Google Search on my T-Mobile devices. TMHI uses the same cell towers and same data connection as cellphones do.

markp wrote: Im getting the same issue this morning. Google search blocked. Bing search is fine You can always try restarting the T-Mobile gateway and hope it chooses a different IP when it reconnects.

Same exact issue happening here. Started happening last night. Had never happened before. Rebooting my gateway did not fix it.

Google blocking search | Comunidad de T-Mobile

EED
Newbie Caller
Hace 4 meses
I never received a response from TM.

FWIW, it eventually went away and I’ve not been getting this pop up on my TMHI service for a while now.
nkd
Network Novice
Hace 4 meses
Just found this. I am having the same issue with TMHI. Sometimes its just clicking it but sometimes i have to do captcha 10 times to do google search. its so annoying. TMHI really need to find a solution to this. it was happening on my phone and now its happening on my desktop too and all devices. Service works great, and I am satisfied but this is really getting on my nerves lol.
EED
Newbie Caller
Hace 6 meses
I had this problem in Jan then after some time it went away. Now it's back. Did my IP change when I rebooted my router? Does TM have a fix?
rjolenic
Newbie Caller
Hace 8 meses
All of the above for me in Toledo, Ohio area … SO, has there been a resolution?
JHAA
Newbie Caller
Hace 9 meses
It’s been happening for the past month in southern Michigan - started, stopped, then started again
MOsswald
Newbie Caller
Hace 10 meses
I have this issue too, just got my device. NW Ohio 172.58.123…

How do I open a ticket?
Waffles428
Network Novice
Hace 12 meses
After a bit of hold time and a few different techs… I was told to factory reset my gateway, they didn't seem to have a method for releasing my Public IP from their side. After the factory reset, I did get a different IP from T-Mobile, and at least at first blush I seem to be off the google naughty list for now.
So, if you know how to factory reset your gateway, give it a go. I would recommend logging your IP address before and after so you know that its changed and can correlate that to improvement on your google search abilities or not.
TOMATO3Z
Network Novice
Hace 2 años
I have this issue too. New to TMHI. How do I get it to stop???
Coastie
Transmission Trainee
Hace 2 años
Today is the first day I haven’t gotten the error … yet
Guijcm
Roaming Rookie
Hace 2 años
qraqson wrote:

We stopped getting the captchas a couple days ago and haven't seen it since. Hoping it stays this way - it was about time.

I stopped getting the captcha a few days ago, didn't want to come here and say anything because I didn't want to jinx myself until I was absolutely sure it was gone for good, but it seems like they must have finally fixed it! Fingers crossed that it doesn't return.