Forum Discussion
ayuda
- Hace 3 años
Did you look under the bed? 😎 If you know the name you just enter the name and the pass phrase and you will be connected. If you don't remember the SSID/Name of the network then you can reset the gateway to factory default and set it up again.
I would suggest that maybe the network was hidden by mistake maybe or hidden and the information about the network name and passphrase was not recorded. Either way it is possible. The mobile application has the switch which possibly could be flipped by accident and then the save is done. If a user is not familiar with the tech that might not register. At any rate what is done is done. The best and least intrusive path is to reset the admin pass phrase to default, assuming it works, and then login and correct the mistake.
Life happens and we just have to move along.