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iTinkeralot

Bandwidth Buff

Joined 4 years ago

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Re: 5g home internet - some sites won't load
If you want to verify the problem is with your T-mobile gateway go to your nearest favorite coffee shop and confirm operation with a different network. Then you have a stronger argument with support for the problem being with their gateway and network. With MS Windows there could be some hidden setting that messes with your need.
6 months ago Place Solución de problemas
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Re: 5g home internet - some sites won't load
I haven’t seen the issues in our area but the T-mobile network has many routes and is large. With the recent storm damage and outages in the southeast it might be a factor.
6 months ago Place Solución de problemas
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Re: 5g home internet - some sites won't load
That could well be true that it is a routing issue. If there are asynchronous paths or routers with issues that could be. The DNS is/was just a suggestion to try to rule it out. It might be the gateway itself. Packet capture analysis would possibly lead to a better understanding of the actual problem. The IPv4 traffic is translated through the T-Mobile IPv6 network and some traffic relies on IPv6 so running dual stack is fine and I would contend important. Mobile service providers run IPv6 to leverage its capabilities. IPv4/6 trace routes, if allowed would e beneficial. T-mobile would need to investigate the routing. With out data it is just speculation.
6 months ago Place Solución de problemas
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Re: 5g home internet - some sites won't load
That might be a DNS resolution issue and stale cached data issues. With out packet captures and analysis it is just a guess. I hope this helps.
6 months ago Place Solución de problemas
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Re: 5g home internet - some sites won't load
If the software for that router will let you change the DNS resolution use Google or Cloud Flare. It might be a DNS issue. Try setting the DNS resolution on your client first. Don’t allow the client to obtain DNS from your router. I use a set DNS resolution on clients at times as such. I run MacOS and Linux primarily and only have a single MS10 client for my wife. If it is a Windows 11 thing well I have moved on and ignore Microsoft now. Not going there. I have no such issue with my clients but I also have the original Nokia gateway router and it works great for us. It might be a software issue with the gateway router.
6 months ago Place Solución de problemas
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Re: WiFi AND PRINTER CONNECTIVITY ISSUES
When moving a printer to a new wireless network it is often best to default the printer so it doesn’t have the prior network connection info. If you have an older printer confirm the wireless capability for frequency and authentication type. Older printers often require a bit more attention when connecting to the WiFi 6 devices.
2 years ago Place Solución de problemas
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Re: WiFi AND PRINTER CONNECTIVITY ISSUES
In order to manage the gateway you will need to load the mobile application on your phone. The gateway should have a label on it with the admin password. You can change that and should. The setup or connection to the wireless network just requires the pass phrase for the wireless network. You can also manage the wireless authentication settings via the mobile app. If you’re still having issues I will check back on the conversation.
2 years ago Place Solución de problemas
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Re: Slow Home Internet
Also if you setup the gateway prior to 11 days 16 hours ago then the update theory is probably accurate. It is common that the gateways will update after deployment so it probably stayed on the initial build version long enough for you to get it setup and when the rolling upgrade cycle came around it did the auto update. You can get the mobile application via the phone vendor application store. The Apple IOS version used to be a real pain but once they finally got it corrected it now works pretty well for what it is. The Android version to my knowledge is functional and was stable long before the IOS version. To see the metrics you have to use the navigation bar at the bottom of the display and go to “More” to drill into where the metrics are presented.
2 years ago Place Solución de problemas
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Re: Slow Home Internet
I would guess the gateway took an update and now the web interface no longer provides the “admin” access. If you have one of the newer T-mobile gateways i.e. post Nokia gateway, the newer ones require the use of the mobile application on your phone to have admin access. Only the Nokia gateway still provides the HTML interface with administrative access. I can only speculate that T-Mobile development decided to streamline the development efforts to the mobile application to save money. The development of the Nokia gateway software is not where the focus is as they moved on to the other two gateways for newer deployments. It is what it is. I prefer the management via the HTML interface and have the Nokia gateway. Once in a while I will use the mobile application but still the web management option would hands down always be my preference. Since you can only access the management from the local network via wi-fi it would make sense to me however development costs are probably the driving factors.
2 years ago Place Solución de problemas
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Re: T-molbile Home internet
With 4 bars and a clean signal it should work well. I only get 3 bars showing but I go by the cellular metric values to tune up the frequency. I have very good and/or excellent RSRQ and SINR metrics and good RSRP values and the service is actually very reliable for us. I know we have streamed 2-3 concurrent sources from time to time. I have a couple dozen different clients on the LAN and have no problem with service. I don’t have IOT devices but that is not my focus. If you have a clean, quality cellular signal it should perform well. Signal strength is great but great RSRQ and SINR metrics tend to improve performance as there are fewer retransmissions as the content is delivered faster and clean with less communication churn. It seems like you have a good signal so that is a great start.
2 years ago Place Solución de problemas
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Then you have a stronger argument with support for the problem being with their gateway and network. With MS Windows there could be some hidden setting that messes with your need. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"339","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:126438":{"__typename":"ForumReplyMessage","subject":"Re: 5g home internet - some sites won't load","conversation":{"__ref":"Conversation:conversation:126365"},"id":"message:126438","revisionNum":1,"uid":126438,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":394},"postTime":"2024-10-05T21:03:14.000-07:00","lastPublishTime":"2024-10-05T21:03:14.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I haven’t seen the issues in our area but the T-mobile network has many routes and is large. With the recent storm damage and outages in the southeast it might be a factor. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"180","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:126437":{"__typename":"ForumReplyMessage","subject":"Re: 5g home internet - some sites won't load","conversation":{"__ref":"Conversation:conversation:126365"},"id":"message:126437","revisionNum":1,"uid":126437,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":278},"postTime":"2024-10-05T20:58:19.000-07:00","lastPublishTime":"2024-10-05T20:58:19.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" That could well be true that it is a routing issue. If there are asynchronous paths or routers with issues that could be. The DNS is/was just a suggestion to try to rule it out. It might be the gateway itself. Packet capture analysis would possibly lead to a better understanding of the actual problem. The IPv4 traffic is translated through the T-Mobile IPv6 network and some traffic relies on IPv6 so running dual stack is fine and I would contend important. Mobile service providers run IPv6 to leverage its capabilities. IPv4/6 trace routes, if allowed would e beneficial. T-mobile would need to investigate the routing. With out data it is just speculation. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"670","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:126432":{"__typename":"ForumReplyMessage","subject":"Re: 5g home internet - some sites won't load","conversation":{"__ref":"Conversation:conversation:126365"},"id":"message:126432","revisionNum":1,"uid":126432,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":144},"postTime":"2024-10-05T17:28:45.000-07:00","lastPublishTime":"2024-10-05T17:28:45.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" That might be a DNS resolution issue and stale cached data issues. With out packet captures and analysis it is just a guess. I hope this helps. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"151","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:126431":{"__typename":"ForumReplyMessage","subject":"Re: 5g home internet - some sites won't load","conversation":{"__ref":"Conversation:conversation:126365"},"id":"message:126431","revisionNum":1,"uid":126431,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":146},"postTime":"2024-10-05T17:25:25.000-07:00","lastPublishTime":"2024-10-05T17:25:25.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" If the software for that router will let you change the DNS resolution use Google or Cloud Flare. It might be a DNS issue. Try setting the DNS resolution on your client first. Don’t allow the client to obtain DNS from your router. I use a set DNS resolution on clients at times as such. I run MacOS and Linux primarily and only have a single MS10 client for my wife. If it is a Windows 11 thing well I have moved on and ignore Microsoft now. Not going there. I have no such issue with my clients but I also have the original Nokia gateway router and it works great for us. It might be a software issue with the gateway router. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"634","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:114891":{"__typename":"Conversation","id":"conversation:114891","topic":{"__typename":"ForumTopicMessage","uid":114891},"lastPostingActivityTime":"2024-01-20T16:15:30.000-08:00","solved":false},"ForumReplyMessage:message:114898":{"__typename":"ForumReplyMessage","subject":"Re: WiFi AND PRINTER CONNECTIVITY ISSUES","conversation":{"__ref":"Conversation:conversation:114891"},"id":"message:114898","revisionNum":1,"uid":114898,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":102},"postTime":"2024-01-20T16:15:30.000-08:00","lastPublishTime":"2024-01-20T16:15:30.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When moving a printer to a new wireless network it is often best to default the printer so it doesn’t have the prior network connection info. If you have an older printer confirm the wireless capability for frequency and authentication type. Older printers often require a bit more attention when connecting to the WiFi 6 devices. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"338","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:114897":{"__typename":"ForumReplyMessage","subject":"Re: WiFi AND PRINTER CONNECTIVITY ISSUES","conversation":{"__ref":"Conversation:conversation:114891"},"id":"message:114897","revisionNum":1,"uid":114897,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":85},"postTime":"2024-01-20T15:30:01.000-08:00","lastPublishTime":"2024-01-20T15:30:01.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In order to manage the gateway you will need to load the mobile application on your phone. The gateway should have a label on it with the admin password. You can change that and should. The setup or connection to the wireless network just requires the pass phrase for the wireless network. You can also manage the wireless authentication settings via the mobile app. If you’re still having issues I will check back on the conversation. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"443","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:144390":{"__typename":"Conversation","id":"conversation:144390","topic":{"__typename":"ForumTopicMessage","uid":144390},"lastPostingActivityTime":"2023-12-29T10:51:53.000-08:00","solved":false},"ForumReplyMessage:message:144412":{"__typename":"ForumReplyMessage","subject":"Re: Slow Home Internet","conversation":{"__ref":"Conversation:conversation:144390"},"id":"message:144412","revisionNum":1,"uid":144412,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":80},"postTime":"2023-12-29T10:51:53.000-08:00","lastPublishTime":"2023-12-29T10:51:53.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Also if you setup the gateway prior to 11 days 16 hours ago then the update theory is probably accurate. It is common that the gateways will update after deployment so it probably stayed on the initial build version long enough for you to get it setup and when the rolling upgrade cycle came around it did the auto update. You can get the mobile application via the phone vendor application store. The Apple IOS version used to be a real pain but once they finally got it corrected it now works pretty well for what it is. The Android version to my knowledge is functional and was stable long before the IOS version. To see the metrics you have to use the navigation bar at the bottom of the display and go to “More” to drill into where the metrics are presented. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"772","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:144411":{"__typename":"ForumReplyMessage","subject":"Re: Slow Home Internet","conversation":{"__ref":"Conversation:conversation:144390"},"id":"message:144411","revisionNum":1,"uid":144411,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":87},"postTime":"2023-12-29T10:43:35.000-08:00","lastPublishTime":"2023-12-29T10:43:35.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I would guess the gateway took an update and now the web interface no longer provides the “admin” access. If you have one of the newer T-mobile gateways i.e. post Nokia gateway, the newer ones require the use of the mobile application on your phone to have admin access. Only the Nokia gateway still provides the HTML interface with administrative access. I can only speculate that T-Mobile development decided to streamline the development efforts to the mobile application to save money. The development of the Nokia gateway software is not where the focus is as they moved on to the other two gateways for newer deployments. It is what it is. I prefer the management via the HTML interface and have the Nokia gateway. Once in a while I will use the mobile application but still the web management option would hands down always be my preference. Since you can only access the management from the local network via wi-fi it would make sense to me however development costs are probably the driving factors. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1010","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:144296":{"__typename":"Conversation","id":"conversation:144296","topic":{"__typename":"ForumTopicMessage","uid":144296},"lastPostingActivityTime":"2023-12-28T13:12:13.000-08:00","solved":false},"ForumReplyMessage:message:144300":{"__typename":"ForumReplyMessage","subject":"Re: T-molbile Home internet","conversation":{"__ref":"Conversation:conversation:144296"},"id":"message:144300","revisionNum":1,"uid":144300,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:20683"},"metrics":{"__typename":"MessageMetrics","views":75},"postTime":"2023-12-28T13:12:13.000-08:00","lastPublishTime":"2023-12-28T13:12:13.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" With 4 bars and a clean signal it should work well. I only get 3 bars showing but I go by the cellular metric values to tune up the frequency. I have very good and/or excellent RSRQ and SINR metrics and good RSRP values and the service is actually very reliable for us. I know we have streamed 2-3 concurrent sources from time to time. I have a couple dozen different clients on the LAN and have no problem with service. I don’t have IOT devices but that is not my focus. If you have a clean, quality cellular signal it should perform well. Signal strength is great but great RSRQ and SINR metrics tend to improve performance as there are fewer retransmissions as the content is delivered faster and clean with less communication churn. It seems like you have a good signal so that is a great start. 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