Forum Discussion
High-Speed Internet Gateway will not lock to 5G speeds (5G21)
Yeah... I am holding out as long as I can against going back to Spectrum. Got tired of the rate increases, continually haggling for a $10 discount.
Rate card says "up to 200mbps"... but no matter how many times I asked, they would not lift the 100mbps cap on our line. Even when I called to cancel and told them that was specifically why I was cancelling--over 4 years base price kept going up from $60 to now $75, while we were still limited to 100mbps.
We've had that line active in some capacity for 41 years... and they just refused to do right by us. My dad was on one of the crew's that was rolling cable through the Carolinas in the 70's. I ran a dedicated line for our internet TWICE (first was base RG6, then later to quad-shield with copper core, not that copper clad steel crap). So it is a SUPER clean line... techs are always shocked how little drop there is from ther tap after the ~78 foot run.
$50 for 64/14 with TMO, versus their 108/12 for $75. Tested to the same location while I was on the phone with them. All they offered was a $10 discount for one year--which was still resulting in a $5 increase from what I had been paying.
Enough was enough. I countered... if you will lift the cap to the published 200 that we know the line is physically capable of and your own marketing tells us we can get I would reconsider and they declined.
So, kicked them to curb. And now they are bombarding me with offers for $50 for one year. Even had a rep come to the house TWICE! And my response again... lift our cap to the advertised 200 and we can talk.
No can do…
So, no soup for you!
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