Forum Discussion
High-Speed Internet Gateway will not lock to 5G speeds (5G21)
T-Mobile stop treating as if this is a phone. I have searched and searched and can not find answer. I live in an area where 4G, 4G LTE, and 5G is available. However the 5G signal is weaker than the...
Seems as though this is still an issue. I am a month in to my internet service with T Mobile. The 5G is amazing speeds and great for what I want to do, but anywhere from 5 minutes to an hour into using the 5G it just switches to 4G (B12 or B71). 5G is on N41. This is a major issue as T mobile service in the rural area I live does not work well. Speed examples= 5G- between 120-250mbps down, 30mbps up, ping is less than 20. 4G- 2mbps or less down, 5mbps up, ping 100+. I have tried another gateway already, same issue. Found the best signal in my house. If I watch the Advanced Cellular Metrics on the app, The 5G signals are all "Good" to "Excellent", the 4G is "Poor" to "Good". I am confused
