Forum Discussion
Home 5G Gateway Internet Reliability
I live in the western suburbs of St. Louis County, Missouri. Since November 21st, we've been experiencing loss of Internet connectivity with the T-Mobile 5G Gateway service at least once per day. Most often, it's just a quick "bump" that lasts maybe a few minutes but today (November 25) it was down for multiple hours and then has dropped a few times as the morning has progressed...
Since installing the service earlier this year, it's mostly been problem free - just the occasional loss of service for a few minutes here and there.
Anybody else in the area experiencing similar reliability issues?
Also in St Louis county and have been experiencing the same issues. The service is becoming increasingly unreliable, especially in the last few weeks. I have had the service for several months and it had been mostly ok, but right now it is not dependable. Also don't believe it is a signal/placement issue with the gateway as it hasn't been moved and it works fine when it isn't disconnected.
We live in West County and we,too, have only recently begun to experience increasing frequent stoppages with our internet connectivity. It goes down several times a day, and then comes back after a few minutes . It seems to be getting progressively worse. We have followed instructions for gateway placement and have moved it around a number of times seeking better connectivity but have never had it connect better than "good"
This is a real problem.
suggestions from folks who have knowledge with this kind of stuff will be appreciated.
