Home internet not the option for rural areas that was hoped for.

I checked the coverage map but did not find a tower map. 

As for primary vs secondary ….. I am not even getting a secondary signal.

I have been with T-mobile for years and have never had issues. I had doubts that this option would work, but was assured by the support person that it would. As for promises of a certain speed, I know those promises are nothing, but a support person should not say that to a customer when troubleshooting. When I first got the receiver, it had not been registered properly, so I had to get tech support to help. Once connected, the support person had me check a couple of things to verify it was working. One of those things was the speed test. I only got 11mbps on that and she said that was because the system was "provisioning" and that could take 24 hours, but "rest assured you will be able to get a minimum of 20 down once that is done."

I am not upset with T-mobile. but this is a caution to anyone considering this as an option to guard your expectations. Obviously, T-mobile wants to sell you their service and can claim all sorts of things…...but in a rural area with no clear line of sight to a tower, I suspect others will find they are having the same issues as I am experiencing