Home internet service really sucks lately

evenanidisapaintocreate wrote:

If I had any idea of how bad this thing is, I would never have got it. By now, the speed sucs (wireless around 1 to 8Mbps - kind of shame just mentioning), and wired it is not that much better. I am on my 2nd box (with the same SIM Card - do not asked me why, it is just stupid since the problem can be it), and the problems do not change. Just yesterday was over 1hour with the technician since the signal went away completely,  and nobody could find a reason, or fix it (I kind of lost, and when he gave up trying, I went to a section of cold turnings on and off, and that thing that they call "modern" started again to work. I am really thinking in returning this "thing" (deserves another word) and cancel my service (also deserves another word for it). The way things are going, that may happen really soon. As I wrote to T-Mobile in the survey, if you do not have competency to deal with it  do not sale it

We had the same problem LAST YEAR and FINALLY I went to the store and asked our guy (he’s worked there for YEARS), and he said that T-Mobile went all 5G and if we didn’t upgrade our SIM cards (ALL OF THEM - phones AND home internet) we’d have these problems.

We upgraded all of our SIM cards and the problem was fixed; until THIS YEAR!!  Who knows!