Forum Discussion
Home Internet Wi-Fi disconnecting
I recently jumped on the wagon for the T-Mobile home Internet, it was great for the first three weeks getting about 250Mbps download and close to 25Mbps on upload and now it's super slow and keeps dropping some devices off the WiFi. I have to reset the modem to get the device to reconnect! it's been a steady frustration that now it's happening everyday. Is anyone else having the same issues?
We are having the same problem but only recently again. We travel for work, and service was sketchy In Dothan, Al. We went to Richmond, VA and were getting speeds about 200-275MB/s with no issue even living miles out of the city. Recently got to Springfield, MO and service was decent at first (I have 5 bars, and customer service even said we are in a perfect area for the tower) but it disconnects every other hour or so and won't reconnect unless I unplug it.
Note- I just switched from the older gray cylindrical home internet box, to the new smaller black box and same issue persists. Have had the new one hooked up for a couple of days now, and upgrading to the new one did nothing to help with the service interruptions.
I鈥檓 in California, Ramona area
I'm about a mile away from 5G, but still a frustrating situation. I hope they kick an update out and correct this issues.
Are you a n Pensacola? We are in Bayou Chico. The phone gets real spotty too
Yes - same for me. I got the 5-G tower too- abd it does the same damn thing- especially late at night- T-Mobile started off great considering. But I think the issue is we do not have a 5 g tower close by. Closest us 3.75 miles! A bit far for 5-g
