How to find out when tower upgrades are done

I'm beginning to think this is all a scam. We're getting early evening speeds of a whopping .4 to .7. That's not a typo, point 4. But if I do a speed test at 4 in the morning, its over 70. All I ever here from tmobile is "towers are being upgraded." What? Didn't you just install 5G? It's all bs. 20 year customer, ready to move my business elsewhere.

TMO is not lying.  There are different kinds of 5G.  5G extended is basically LTE+.  It transmits on lower existing freqs.  You can expect around 30mps on 5G extended.  If you have an iPhone, you with see 5G shown when you are on a 5G extended tower.  There is also mid band 5G which is significantly faster but has less range.  You can get around 500mps and I've seen some get over a terabyte per second.  On the iPhone you with see 5GUC.  UC meaning Ultra Capacity.  So it is possible if not likely to be on a 5G tower and still be scheduled for upgrade frome 5G extended to 5GUC.  My tower is currently 5G extended.  It performs pretty well.  I stream multiple TVs and game.  I do suffer from some lag on gaming, especially early in the evening.  There are 5GUC towers all around me, but for some reason my tower is still 5G extended.  I am eagerly awaiting the upgrade.

Then you are in the top 90% with great service already. 

Be happy. 

They won't confirm or deny anything publicly about networking upgrades.  Any customer service representative who says otherwise is lying. Only engineering knows for sure. And they don't talk to anyone else in the company except management. 

PhantomPilot wrote:

I have been told that the 5G towers in my area are being upgraded but is there a way to check the progress?  I have T-Mobile home internet and am waiting on them to be finished to see if I am going to keep the service. Right now I get between 20mb and 40mb on a good day.

That's really not that bad you can watch a 4k movie with those speeds I had the lte gateway and I had to reboot it every day sometimes multiple times a day to get speeds above 10-15 I ended up calling and after a few calls with tech support they sent me a 5G gateway and now I'm getting 80-150 I saw it once I saw lt at just over 200 be patient. I would have been happy with the lte gateway with the speeds you are getting.

I agree with the OP, it would be nice to get information regarding tower status.. and there’s really no reason not to see updates from engineers related to it.

I'm a store manager of t-mobile and any rep can show you in the store any kind of tower maintenance or tower building. It shows when it started and the projected end date :)

Cell I'd 7164419

Loc 42530

When will this tower turned on and upgraded?

There is a iphone app “Opensignal” which give you speed of local towers.

T-Mobile told me by Apiril 29th the tower upgrades will be completed and I am promised scallop back to see if my internet speeds are higher for the last six months I have to call homeinternet department several times because slow internet speeds my router was replaced 5 times stilll no inprovement my speeds downloadbof 5 megabits per second also all of calls I made added up slot of pain points which to me means I am in a position to have new iPhone financed my way guess what folks it’s going to happen I will get my way to get what I want my way that is so cool plus experts and supervisors are working with me as a team/ can I trust tmobiles word if the upgrades aren’t completed as promised will have more pain points where I will demand a free iphone13 pro folks can we trust tmobiles word when it comes to telling the truth about celltower upgrades!!!

Nitronites wrote:

T-Mobile told me by Apiril 29th the tower upgrades will be completed and I am promised scallop back to see if my internet speeds are higher for the last six months I have to call homeinternet department several times because slow internet speeds my router was replaced 5 times stilll no inprovement my speeds downloadbof 5 megabits per second also all of calls I made added up slot of pain points which to me means I am in a position to have new iPhone financed my way guess what folks it’s going to happen I will get my way to get what I want my way that is so cool plus experts and supervisors are working with me as a team/ can I trust tmobiles word if the upgrades aren’t completed as promised will have more pain points where I will demand a free iphone13 pro folks can we trust tmobiles word when it comes to telling the truth about celltower upgrades!!!

kw8139587 wrote:

I'm beginning to think this is all a scam. We're getting early evening speeds of a whopping .4 to .7. That's not a typo, point 4. But if I do a speed test at 4 in the morning, its over 70. All I ever here from tmobile is "towers are being upgraded." What? Didn't you just install 5G? It's all bs. 20 year customer, ready to move my business elsewhere.

I'm beginning to think this is a scam too. I'm curious where everyone lives for these "tower upgrades". I was told the same thing just 2 weeks ago. I'm in N California. And if this is such a new thing, and it was awesome when we got it 1 year ago, why is it struggling soooo bad now? Not impressed. My mom's dsl works better than this :(