Forum Discussion
I cannot access my job's VPN from home
I am currently working from home. I use a company provided laptop with an always on VPN client to access my job's servers. No problem with spectrum cable. I have the brand new grey t-mobile gateway ...
SOLVED! After days with my IT department and then with Global Protect in Pali Alto, here's the bottom line. T-Mobile High speed broadband can't handle IPv6 dynamic IPs therefore can't communicate in internet. Global Protect can only handle IPv4.
There are no settings on T-Mobile gate way to make it just use IPv4.
Global Protect doesn’t have a fix/VON software to fix this advanced IPv6 communication
I can access my company's server for data files, outlook for email etc, but cannot access internet based apps like one login or any websites. Except MSN.com - explain that. Not even Google. Com.
Have to switch to my Verizon cell data hotspot to my company laptop to access internet. Then switch back to T-mobile when done with internet
T-Mobile is using advanced technology that companies are not ready to handle, and will take them a long time to become compatible.
Since most users don't have IOv6, there's no rush to upgrade corporately. For example, they advise that all the scanner guns in our warehouse aren't compatible with IPv6, so if they upgrade VPNs now, none of the equipment would work in the warehouse.
Nor are VPN providers putting resources into IPv6 compatibility.
im so annoyed that I switched to the T-Mobile high speed broadband new technology that NO ONE at T-Mobile advised this would be an issue. Even calling tech support, they had no idea what the issue would be. After my IT department figured it out I HAD TO CALL BACK T-MOBILE AND BRUNG THEM UP TO SPEED. Am I in the twilight zone? Ridiculous
So much for all this infrastructure across the US. If we get this new technology, then can't connect with old technology being used by 99% of corporations, then we're screwed until they decide to upgrade.
How can this be such a mystery in 2021. IPv6 has been in development for more than 10 years. WHAT's the holdup and lack of warning of the issue.
So annoyed that I switched to this with no heads up. I'm screwed now unless I switch back to my unreliable Cox cable internet that had service outages at least twice a week while I've been working from home.
