Forum Discussion
I can't access my account
I've been on this service about a month now. I've never been able to get into my account. When signing up for a TMobile ID, it said it didn't recognize the email. I made several calls to tech support...
frustratedgirl wrote:I can't get into mine either. I enter the internet line number and it says we don't recognize that email
The following thread may help. It does appear it will take T-Mobile administrative action to get results.
https://community.t-mobile.com/plans-and-services-36/how-do-you-get-id-without-a-t-mobile-phone-number-for-home-internet-41639
