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Crawford0786's avatar
Crawford0786
Network Novice
8 months ago

t-mobile 6 digit account access code

When I call t-mobile they ask for my numeric code and I forgot it! They said I could reset it online but I need to know how! But I can't order or upgrade via phone without knowing it apparently!

  • gramps28's avatar
    gramps28
    8 months ago

    Sign into the Tmobile app, go to profile, security and change your pass code from there.

2 Replies

Ver por
  • littleoldlady's avatar
    littleoldlady
    Newbie Caller
    8 months ago
    Copiar enlaceReportar

    i called tmobile to tell them my son’s phone had a black screen,they could not help me,because i didn’t know the code,the phone is 8 months old,it’s ridiculous,that there is no other way to get the code,cause if your screen is black,terriable customer service

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i called tmobile to tell them my son’s phone had a black screen,they could not help me,because i didn’t know the code,the phone is 8 months old,it’s ridiculous,that there is no other way to get the code,cause if your screen is black,terriable customer service

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Sign into the Tmobile app, go to profile, security and change your pass code from there.

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