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Increase capacity on upload
T-Mobile Home Internet (TMHI) is what is called Fixed Wireless Access (FWA.) It differs a lot from a traditional ISP, e.g., Cox. First, as you've already discovered, the product isn't sold in tiers. You don't buy, say, 200 Mbps download and 10 Mbps upload. You buy whatever bandwidth the tower you're connecting to will support. It also means you're sharing the tower with other TMHI households, telephony, and business users, so the allocation of bandwidth is based on "best available."
Second, there is no geographic location to your external IP address. That's important with TMHI because you can't NAT an address. As an example, I live in S. Florida but my external IP address is in Seattle WA. The workaround I use when it's needed is to use a VPN service and choose a location near me.
While I'm a fan of TMHI, and it works for my situation, it sounds like there are too many gotchas for you to be able to enjoy the performance you're expecting. You may have to go back to a terrestrial provider to get the guaranteed service you need for your situation.
I hope this was of some help. Good luck!
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